Information Technology Executive
Current- Handle calls and chat messages from users.
- Skilled in creating scalable network solutions including LAN/WAN setups and wireless networks to meet business needs.
- Strong ability to diagnose and resolve network issues and optimize performance in real time.
- Provided technical support for end-users and resolved escalated technical issues.
- Administrating and management of Windows AD Environment (Windows server 2016, 2019).
- Control user access and manage group policies across the company network using Active Directory.