GSSA: Global Aviation Services Ltd.

GSA: Freight Care Aviation Services Limited

 Handling Staffs recruitment and selection, promotion and termination process. Organize Training and Orientation program. Recording and maintaining daily attendance/leave of all employees. Maintaining all types of files of all employees. Issue ID card and Visiting card for employees. Draft all kind of official letters related to HR and Admin department. Prepare HR related reports according to HOD. Follow up all departments’ weekly activity. Audit… Show more  Handling Staffs recruitment and selection, promotion and termination process. Organize Training and Orientation program. Recording and maintaining daily attendance/leave of all employees. Maintaining all types of files of all employees. Issue ID card and Visiting card for employees. Draft all kind of official letters related to HR and Admin department. Prepare HR related reports according to HOD. Follow up all departments’ weekly activity. Audit show-room time to time and follow up reports to concern departments. Monitor and prepare Show-rooms legal agreement. Monitor Head office’s and show-rooms compliance related issue.  Follow up two other factories HR operation. Monitor transport system for over all office. Manage dining facility, housekeeping and any other administrative work. Performing any other duties as assigned by the proper authority. Show less

 Handling workers recruitment and selection, promotion and termination process. Maintaining all types of files of all employees. Recording and maintaining daily attendance/leave of all employees. Handling discipline of employees in accordance with labor law and company policy. Conduct orientation and fire fighting training. Conduct performance appraisal of the workers and staff. Conduct internal audit (HR & Compliance) of factory. Ensure employee health and… Show more  Handling workers recruitment and selection, promotion and termination process. Maintaining all types of files of all employees. Recording and maintaining daily attendance/leave of all employees. Handling discipline of employees in accordance with labor law and company policy. Conduct orientation and fire fighting training. Conduct performance appraisal of the workers and staff. Conduct internal audit (HR & Compliance) of factory. Ensure employee health and safety issue. Assist in handling buyers & 3rd party Audit: announced or unannounced. Coordinate between workers and management regarding HR and Compliance issues. Participating in the factory compliance with labor law & buyer code of conduct. Performing any other duties as assigned by the proper authority. Show less

 Provide one-stop quality Customer Service over phone to ensure positive customer experience. Capture customer insights and escalate critical issues / complaints and provide timely feedback & Maintain targeted KPI. Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. Maintained a good interconnectivity with other departments to resolve customer’s problem while working for the Customer Email service team… Show more  Provide one-stop quality Customer Service over phone to ensure positive customer experience. Capture customer insights and escalate critical issues / complaints and provide timely feedback & Maintain targeted KPI. Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. Maintained a good interconnectivity with other departments to resolve customer’s problem while working for the Customer Email service team (Online Contacts). Providing of technical support and any other information as per customer(s) need. Show less