Masi Asim Email and Phone Number

• Developed and implemented quality control processes that improved product pass rates by 15%, reducing rework and scrap costs.• Led root cause analysis on 30+ non-conforming product issues, resulting in corrective actions that improved manufacturing efficiency by 10%.• Streamlined the quality documentation process, reducing reporting time by 25% and increasing audit efficiency.• Collaborated with cross-functional teams to ensure compliance with ISO 9001 standards, achieving zero non-conformities during external audits.• Implemented automated assembly equipment, reducing processing time by 30% while maintaining stringent quality criteria.

• Managed the development of an Al Chatbot using ChatGPT's API for Dental emergencies, providing instant diagnoses and scheduling options, significantly improving dental care accessibility• Integrated Stripe's API for payment processing, and Zoom's API for virtual meetings enhancing client interaction and convenience• Coordinated with internal and external stakeholders to translate technical and business requirements into actionable items for the product backlog

• Automated quote generation, increasing sales conversion rates by 20% through faster and more accurate quote delivery.• Transitioned the company from paper-based to tablet-based window measurements, improving workflow efficiency by 30%.• Enabled real-time data updates, allowing management to access and track sales metrics, improving decision-making remotely.• Enhanced customer satisfaction by significantly speeding up the quote process and improving overall response times.

• Streamlined residential offer submissions to 3 minutes, improving realtor operational efficiency from the previous 20-minute average• Utilized innovative machine learning visualization, ChatGPT's API, and Integrated Docusign's API to accelerate the creation of residential offers• Crafted user stories based on interviews with 50+ realtors, driving continuous product improvements and enhancing the SaaS-based offering for real estate professionals

• Conducted failure mode and effects analysis (FMEA) on PVC piping systems, identifying critical points and reducing failures by 30%.• Collaborated with production teams to optimize material handling processes, resulting in a 10% cost savings through reduced material loss and improved efficiency.• Analyzed quality data from 100+ product batches monthly, implementing corrective actions that increased compliance with quality specifications by 95%.• Reduced production downtime by 20% through the implementation of predictive maintenance strategies for critical assembly equipment.

• Introduced new shelf management practices, increasing perishable product shelf life by 5% and saving $10,000 annually in spoilage.• Increased inventory turnover by 10% through optimized stock rotation and improved product placement strategies.• Managed a project that improved service delivery quality, resulting in higher customer satisfaction rates by 35%.

Mobile Application that served Toronto’s hospitality & tourism needs.• Led a 4-member team in developing the "Get Motive" Mobile App, achieving 1,000+ downloads and 25% MAU (Monthly Active Users).• Won the Ryerson Esch Startup grant, outpacing 95 competitors, to secure funding for further product development.• Conducted a competitive analysis against Nudge Text and Yelp, to identify and leverage unique value propositions for Get Motive