Masibulele N. Email & Phone Number

Randburg, Gauteng, South Africa

• 1st Line AssuranceRisk Management:
• Conducting annual and project-based risk assessments.
• Tracking risk registers monthly and providing reports on risk statuses.
• Managing risk escalations and coordinating stakeholders on risk-related projects.
• Performing quarterly fraud risk assessments and maintaining monthly fraud tracking/reporting.
• Developing business continuity and disaster recovery plans, with monthly reporting on supply chain resilience and vendor security.Compliance Management:

Randburg, Gauteng, South Africa

• 2nd Line Assurance
• Ethics Risk Assessment: Performed ethical culture assessments to support the organization’s ethics risk and opportunity profile.
• Strategic Planning: Contributed to the development of the Ethics Office strategy and a comprehensive ethics management plan.
• Standards, Codes, and Policies: Provided input for ethics-related policy revisions to align with the organization’s code of ethics and conduct standards.Ethics Management:
• Implemented and managed ethics policies, covering areas such as gifts, conflicts of interest, and anti-corruption.
• Developed ethics training programs to encourage ethical behavior and integrated ethical decision-making into key processes.

• Initiated and tracked return parts for warranty claims, ensuring smooth processing.
• Reviewed and closed warranty repair orders with a focus on quality control.
• Maintained schedules for recalls and warranty work, minimizing customer downtime.
• Arranged cost-effective travel for engineers and executives with detailed itineraries.
• Expedited and resolved warranty payments, supporting accurate financial records and cash flow.
• Tracked warranty reports for proactive maintenance and claim processing.

Diploma, Business Analysis

MTN Learnership

Postgraduate Diploma, Risk Management

Bachelor Of Arts - Ba, Behavioural Sciences With Sociology And Psychology

Certificate, Computer Software Skills

National Senior Certificate, 12