𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Working as a people advisor, people operations administrator, HR administrator, and providing administrative support for the entire spectrum of HR related activities, including recruitment activities, employee engagement, employee relations, benefits administration, process improvements, database management, HR metrics, and other HR-related activities.❖ Performing end-to-end HR operations processes, including onboarding, offboarding, sickness processes (CSP and SSP), contract conversion, right-to-work checks, DBS checks, inactive employee processes, AWOL termination, resignation processes, reference letter processes, payroll processes (monthly and fortnightly), reports, trackers, and redundancy processes.❖ Designing and creating standardized HR strategies in support of short- and long-term enterprise and function goals in collaboration with other HR executives to drive business objectives.❖ Facilitating employee lifecycle management by updating job descriptions, posting jobs, screening applications, scheduling interviews, and assisting with the employee onboarding process.❖ Maintaining all personnel data in the corporate database with extreme diligence in order to ensure correctness and data integrity. Assisting with internal and external enquiries and requests pertaining to the HR department. Generating and submitting general HR activity reports.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Reviewing existing personnel operation and management procedures in collaboration with the payroll team, store management team, recruiting team, and other team members. Assisting in the development of a matrix management framework.❖ Providing visionary leadership that aids in the establishment and promotion of an environment conducive to innovation, organizational agility, and learning.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒚– ❖ Supporting present and future company needs through developing, engaging, motivating, and preserving human capital. Encouraging and motivating people by sharing enthusiasm for the organization's purpose, vision, and values.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Worked as a sales support administrator and customer services assistant and handled all key accounts for our wholesale and retail customers (e.g., Asda, Morrison’s, Tesco, Sainsbury’s, TJ Morris, Waitrose, Euro Food, and Nestle) with an emphasis on driving incremental sales opportunities and revenue generation for Dina Foods.❖ Developed relationships with wholesale and retail customers, as well as worked with current and new customers for customer inquiries. Resolved internal and external inquiries about orders, products, and deliveries, etc.❖ Collaborated closely with the sales manager, business development manager, and NPD manager in order to assure that customer service requirements are fulfilled. Built a firm by driving a direct sales dealer network, distribution network, and channel sales network to attain the targeted market share.❖ Managed inbound and outbound customer orders received via phone, email, and fax accurately and promptly. efficiently logged customer sales orders on the Intact program.❖ Evaluated and monitored sales records and reported them to the appropriate team to ensure orders were completed efficiently. Covered for other members of the reception/administration team when necessary.❖ Uploaded accepted orders into appropriate IT systems and completed administrative procedures necessary to execute the order (e.g., process through dispatch, book haulage, engage with the manufacturing team, etc.).❖ Performed filing, paperwork, guiding visitors, staff travel plans for business visits, sample packaging, and mailing to HQ & clients, as well as other ad hoc administrative chores necessary for supporting the Dina Foods Office team.❖ Built a diverse team of talented, motivated professionals by training associates with the capability to support the transformational aspirations of the business.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Served as a fresh produce account manager, wholesaler, and distributor, and steered the entire fresh produce business by managing accounts to ensure exponential growth. Established the company’s sales network and drove maximum wholesaler and distributor performance that ensures the attainment of company business goals.❖ Managed all accounts for our main fresh produce customer and was tasked with the efficient tracking of customers' sales orders on NetSuite - Ocado, Milk & More, Blakemore Farm drop, and Daylesford.❖ Adjusted stock levels on NetSuite to improve stock accuracy on fresh produce stock. Collaborated with the Fresh Produce Stock Controller to increase customer fulfillment, sales, and order volumes.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Communicated with the customer account manager and the fresh produce account manager (independent accounts) in order to maintain sufficient customer service levels.❖ Built and fostered relationships with distributors, retailers, wholesalers and customers to acquire brand wise volume, value and business growth. ❖ Evaluated and tracked sales data, trends, and economic situations to forecast buying patterns and alert the appropriate team to ensure orders are filled properly.❖ Ensured business processes were in line with company strategy to retain existing customers and solicited feedback on competitor activity in the marketplace in order to gain market share.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Worked as Senior Fresh Foods Administrator and worked closely with the Fresh Produce buyer to improve customer fulfilment and levels of sales and orders to achieve business goals.❖ Engaged with the fresh produce stock controller, customer account manager, and fresh produce account manager (independent accounts) to ensure customer service levels are adequate.❖ Established connections with fresh produce customers and answered all client inquiries via email and phone conversations in order to create rapport, enable market penetration, and enhance the company's turnover and customer base.❖ Worked with the Transport Manager and other team members to ensure that all orders were dispatched and delivered on time.❖ Assisted the wholesale manager, administration manager, and HR manager in ensuring the seamless functioning of the firm. Supervised the Order Processing Team, which was in charge of processing client orders and producing dispatch information.❖ Utilized the SAGE 50 application to process customer sales orders and purchase orders. Created delivery notes, invoices, and credit notes via SAGE 50. Maintained spreadsheets on a daily basis and updated logs on a daily basis.❖ Built and maintained strong relationships with customers and suppliers. Assisted with telephone and email queries from customers and suppliers.