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- Delivery and deployment of solutions, ensuring that they are on time, within deadline and to the required standard.- Work with business teams to gather requirements, create specifications and develop new solutions or enhance existing applications within the front-end sales support ad reporting and risk analytics functional disciplines.- Tender preparation in collaboration with the experts and the Sales Manager.- Development of innovative approaches for answering clients needs in Transmission and Distribution.- Manage the relation with all internal and external departments for timely solution.- Manage all communications related to the contract.- Contribute to the team members training.- Consultative analysis and functional requirements are completed and document deliveries are met.- Define in collaboration with the various experts, the project concept or basic design.- Project Planning and communication is completed with the business, external customers and other stakeholders regarding status, milestones, issue resolution and escalation.- Projects are tracked ad monitoring against time, effort and cost.- Effectively manage, and where necessary coach, direct reports, project team resources and external vendor resources.Achievements:- Establish the Performance Management Module in Service delivery at TradeKey.

Shenzhen, China- Responsible for zonal sales strategy- Review and monitor sales status for zone to ensure the achievement of sales target- Manage key customer relationships, revenue realization and sales tracking for all site in the zone- Uses market/ Zone intelligence, gathered by the online Marketing team- Manage sales & customer Services team.Achievements:- Secure the 100K Dollar Target in Sales in One Quarter as a Zonal Head at TradeKey- Youngest Sales Zonal Head with 100% Plus performance in each Quarter. - Highest Revenue Achiever in a Quarter (Q-1, 2012) in TradeKey (165% of Target).

- Leading a team of professionals to grow customer retention ratio by providing clients efficient services.- Evaluating and guiding the subordinates working under me on how to carry out their operational activities successfully.- Responsible for the performance of my team and taking measures to produce lucrative results.- Mounting my subordinates’ system knowledge and conducting learning session to further enhance and polish their skills and make their views customer centric.- Responsible for rendering useful administrative support to other members of the customer care team.Achievements:- Consecutive Best performer of 2009, 2010 at TradeKey.- Secured the Best Team Lead Award in 1st Quarter of 2011 at TradeKey.- Highest Revenue Achiever in January in history of TradeKey (365% of Target).

1. Lead teams and distributors in General Trade;2. Working with International Modern Trade customers (Superstores);3. Experience of developing and working in rural markets;4. Cross Functional interaction to increase productivity and efficiency5. Proven track record of developing marketing procedures and policies, planning & implementing effective policies and achieving sales targets. 6. Expertise in designing & implementing training programs for bringing keen customer focus, high energy level and team spirit in the employees.Key Highlights1. Joint business Planning;2. Consumer and Business Insights;3. Perfect store strategies and roll out;4. Increasing Distribution efficiency;5. Establishing and tracking through KPIs6. Risk Mitigation in the evolving Retail environment.