Masixole Velapi Email & Phone Number

Port Elizabeth, Ec, Za

Port Elizabeth Area, South Africa

• 3rd/4th Line Support • Server Administration (Server 2008, 2012, 2016)• Active Directory management• DHCP Management• DNS Management• Windows Patch management for Desktop environment (WSUS)• Mass Software deployment (SCCM packaging, deployment and Imaging)• Application management (Update, Patch, Deployment, Removal via SCCM)• Security/Antivirus Administration (McAfee ENS, Drive Encryption, FRP & VSE)• Automate… Show more • 3rd/4th Line Support • Server Administration (Server 2008, 2012, 2016)• Active Directory management• DHCP Management• DNS Management• Windows Patch management for Desktop environment (WSUS)• Mass Software deployment (SCCM packaging, deployment and Imaging)• Application management (Update, Patch, Deployment, Removal via SCCM)• Security/Antivirus Administration (McAfee ENS, Drive Encryption, FRP & VSE)• Automate Installations and software deployments via Script (Powershell, Batch scripting)• Administration of all remote sites for SCCM, McAfee and WSUS• Weekly and Monthly reporting • Site and process documentation Show less

Port Elizabeth Area, South Africa

• Assist users Company-wide with hardware or software issues (Remotely, Telephonically, Personally)• Call logging• Assist Change Control in change control projects• 1st and 2nd line assistance• Setting up new equipmento Desktopso Laptopso Printers• Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction fixing it or log a call with manufacturer and replace part(Hardware or… Show more • Assist users Company-wide with hardware or software issues (Remotely, Telephonically, Personally)• Call logging• Assist Change Control in change control projects• 1st and 2nd line assistance• Setting up new equipmento Desktopso Laptopso Printers• Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction fixing it or log a call with manufacturer and replace part(Hardware or software malfunctions). • Software installations. • Software maintenance.• Swapping out faulty Switches or Routers.• Equipment auditing.• LAN/WAN error resolving(Internet and Intranet). • Application support. • Application monitoring.• Document all processes for skill transfer Show less

Johannesburg Area, South Africa

Duties:• Assist users with daily issues• Create new users on AD as well as Exchange• Active Directory and Exchange management• Server maintenance .e.g. go through event logs, update, patch• Site Administration • Self Management• Daily backup management as well as Site management• Setting up new equipmento Desktopso Server o Laptopso Printerso RDS Thin Client • Repairing… Show more Duties:• Assist users with daily issues• Create new users on AD as well as Exchange• Active Directory and Exchange management• Server maintenance .e.g. go through event logs, update, patch• Site Administration • Self Management• Daily backup management as well as Site management• Setting up new equipmento Desktopso Server o Laptopso Printerso RDS Thin Client • Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction fixing it or log a call with manufacturer and replace part(Hardware or software malfunctions). • Software installations. • Software maintenance.• Swapping out faulty Switches or Routers.• Equipment auditing.• Network Monitoring (Dell SonicWall)• LAN/WAN error resolving(Internet and Intranet).• Maintaining Servers(Locally and remotely), VNC, RDP. • Application management. • Application monitoring.• Antivirus Administration(Kasperkey)• Learn new technologies, test and implement to our environment• Site and process documentation Show less

Johannesburg Area, South Africa

Duties:• Assist Consultants Company-wide with hardware or software issues (Remotely, Telephonically, Personally)• Call logging• Assist Change Control in change control projects• 1st and 2nd line assistance• Setting up new equipmento Desktopso Server (Windows or Linux file servers)o Laptopso Printers• Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction… Show more Duties:• Assist Consultants Company-wide with hardware or software issues (Remotely, Telephonically, Personally)• Call logging• Assist Change Control in change control projects• 1st and 2nd line assistance• Setting up new equipmento Desktopso Server (Windows or Linux file servers)o Laptopso Printers• Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction fixing it or log a call with manufacturer and replace part(Hardware or software malfunctions). • Software installations. • Software maintenance.• Swapping out faulty Switches or Routers.• Equipment auditing.• Network Monitoring(Zabbix).• LAN/WAN error resolving(Internet and Intranet).• Maintaining Servers(Locally and remotely), VNC, RDP. • Application management. • Application monitoring.• Antivirus installation(Kasperkey)• Mentor Junior Technicians• Mentor Intermidiate Technicians• Learn new technologies, test and implement to our environment• Train New Technicianso Junioro Intermediateo Senior• Document all processes for skill transfer Show less

Cape Town Area, South Africa

Duties:• Assist Consultants Company-wide with hardware or software issues (Remotely, Telephonically, Personally)• Call Co-ordinating• Assist Change Control in change control projects• 1st line assistance• Setting up new equipmento Desktopso Laptopso Printers• Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction fixing it or log a call with manufacturer and… Show more Duties:• Assist Consultants Company-wide with hardware or software issues (Remotely, Telephonically, Personally)• Call Co-ordinating• Assist Change Control in change control projects• 1st line assistance• Setting up new equipmento Desktopso Laptopso Printers• Repairing equipmento Desktopso Laptopso Printers• Identifying equipment malfunction fixing it or log a call with manufacturer and replace part(Hardware or software malfunctions). • Software installations. • Software maintenance. Show less

Duties: • Assisting customers(via Telephone, Email, fax, walk-in)• Account maintenance• Filling• Call Logging • Ordering/Cancelling SAIX connections• Setting up and testing new equipmento ADSL Routerso 3G modems

Diploma In Information Technology Networking, Information Technology Networking

Comptia A+ and N+, Analytical Techniques, End User Computing, Business Communication, Business Practice and Entrepreneurship, Help Desk.

Itil Foundation, Information Technology

Matric, 12

Activities and Societies: Cricket, Soccer Mathematics, Computer Applications Technology, Physical Sciences, Electrical Technology.