It Leader
Current
Nov 2019 - Present
AeroLeads people directory · profile
Michael S. Email & Phone Number
IT Leader at JM Family Enterprises, Inc.
at
JM Family Enterprises, Inc.
1 work email found
@hofstra.edu
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Leader at JM Family Enterprises, Inc.
Location
Boca Raton, Florida, United States
Who is Michael S.? Overview
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Quick answer
Michael S. is listed as IT Leader at JM Family Enterprises, Inc. at JM Family Enterprises, Inc., based in Boca Raton, Florida, United States. AeroLeads shows a work email signal at hofstra.edu and a matched LinkedIn profile for Michael S..
Michael S. previously worked as IT Leader at Jm Family Enterprises, Inc. and Board Member at Hofstra University. Michael S. holds Six Sigma Master Blackbelt, Six Sigma from Villanova University.
Company email context
Email format at JM Family Enterprises, Inc.
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*@hofstra.edu
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Profile bio
About Michael S.
I am a seasoned Technologist and Strategist with over 30 years of senior executive level experience with a number of top corporate firms within the United States. My experience spans multiple industries from Banking to Brokerage firms & Health Care. I have led IT divisions for companies including Cantor Fitzgerald - eSpeed, Compuware, Credit Suisse, GHI and Emblem Health. I have extensive international experience; having worked in the public and private sectors which spans from the US Navy, to Financial and Healthcare organizations. I have made numerous presentations to the IT industry. I am a member of the American Society for Quality, the Carnegie Mellon Institute and a member of the Executive Board of Visitors at Hofstra University. Additionally, I am a adjunct professor in the Hoftra’s Continuing Education Department. I am a certified Six Sigma Black Belt, Software Quality Engineer, Software Engineer and an ITIL practitioner. My areas of expertise are many and include managing, coordinating project plans and deliverables, developing and coordinating Quality Assurance processes and strategies, building relationships with software and hardware vendors as well as recruiting and attracting talented technologists to my team. I have provided the vision, architecture and led the implementation of large scale global CRM and Decisions Support systems. I have implemented proactive monitoring as well as quantitative metrics for both Quality Assurance and IT Service management which is used to assess operational risk as well as proactive trouble shooting and optimizing performance. These Key Performance Indicators (KPI”s) are produced for the highest level of executives with the EmblemHealth organization and is also used to reduce operational costs.
Listed skills include Process Improvement, Vendor Management, Sdlc, Leadership, and 46 others.
Current workplace
Michael S.'s current company
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10 roles
Michael S. work experience
A career timeline built from the work history available for this profile.
Board Member
CurrentBoard Member of CIO Advisors to Zarb School of Business Executive Board of Visitors
Jan 2009 - Present
Delivery Leader
Jun 2019 - Nov 2019
Global Vice President - Strategic Partnership And Business Development
Blueline Software Services
Member of the Blueline Software Service senior executive team responsible for identifying, developing and driving strategic partnerships which focuses on aligning innovation, business processes and technology.
Oct 2017 - Jun 2019
Director, Information Technology: Qa Delivery Management Customer Engagement
Overall direction of the IT Quality Assurance Customer Engagement (CE) teams and vendor resources responsible for supporting Sales, Service, Marketing, Portal Platforms and customer correspondence delivering and supporting 1.2 Million members, Providers, Brokers and 1800 internal customers. Provided overall Leadership of all planning and implementation activities for all QA strategic and operational projects insuring alignment to scheduled releases and impacted areas.Leadership team participation on the delivery of New Call Center platform for 1000 Call Center agents using SAFe AGILEResponsible for the IT Quality Assurance Customer Engagement domain that aligns the Customer Engagement book of work including a 30 million-dollar CRM (Salesforce) implementation. Responsible to for the oversight and management of all Customer Engagement applications including CRM-Salesforce, Web, Mobile, Customer Correspondence, Sales and Service. Proud Recipient of 2016 - CEO award for outstanding delivery of Salesforce platform.
Feb 2015 - Oct 2017
Director, Information Technology: Quality Assurance & Controls
Healthfirst is a not-for-profit health insurance company sponsored by some of the most prestigious hospitals and healthcare systems in New York. It serves close to 1.2 million members in New York City and in Long Island through government-sponsored programs including Child Health Plus, Medicaid, Medicare Advantage, and Managed Long-Term Care (Senior Health Partners), as well as through private health plans including Healthfirst Leaf and Qualified Health Plans, offered on NY State of Health, The Official Health Plan Marketplace. It has also just launched the Healthfirst Essential Plan, which offers even lower cost options for qualifying individuals.Centralized disparate testing function into a centralized Testing organization with thought leadership and focus around Test Planning, Test Execution and Testing support functionsImplemented a skills assessment within the testing functions to ascertain development plans as well as staffing needs to close operational gaps Reorganized the IT QA function to optimize our resources and provide a better interface to the business to drive change across the organization in order to better align to business demand, capacity
Mar 2012 - Feb 2015
Director It Controls
Team Building/Leadership , Project Management , Testing Optimization, Staff Management , Strategic Planning , System Management , Training/Development, Process Improvement ,Business Relationship Management, Operational Efficiencies , Quality Assurance Vendor Management , Financial Analysis, Budgeting , Change Management and Regulatory Compliance
Sep 2006 - May 2012
Avp It
Jun 2003 - Sep 2006
Qa Manager
Apr 1999 - Sep 2003
Lt - Intelligence - Av
Feb 1991 - Feb 1998
4 education records
Michael S. education
Six Sigma Master Blackbelt, Six Sigma
Villanova University
Ms, Forensic Science
St. John'S University
Bs, Crimonology- Computer Science - Sociology
State University Of New York At Old Westbury
As, Criminology
Farmingdale State College
FAQ
Frequently asked questions about Michael S.
Quick answers generated from the profile data available on this page.
What company does Michael S. work for?
Michael S. works for JM Family Enterprises, Inc..
What is Michael S.'s role at JM Family Enterprises, Inc.?
Michael S. is listed as IT Leader at JM Family Enterprises, Inc. at JM Family Enterprises, Inc..
What is Michael S.'s email address?
AeroLeads has found 1 work email signal at @hofstra.edu for Michael S. at JM Family Enterprises, Inc..
Where is Michael S. based?
Michael S. is based in Boca Raton, Florida, United States while working with JM Family Enterprises, Inc..
What companies has Michael S. worked for?
Michael S. has worked for Jm Family Enterprises, Inc., Hofstra University, Lennar, Blueline Software Services, and Healthfirst.
How can I contact Michael S.?
You can use AeroLeads to view verified contact signals for Michael S. at JM Family Enterprises, Inc., including work email, phone, and LinkedIn data when available.
What schools did Michael S. attend?
Michael S. holds Six Sigma Master Blackbelt, Six Sigma from Villanova University.
What skills is Michael S. known for?
Michael S. is listed with skills including Process Improvement, Vendor Management, Sdlc, Leadership, Business Analysis, Project Management, Change Management, and Management.
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