- Serve as the primary contact person between the Medi-Cal Behavioral Health Division, County Behavioral health Plans and the External Quality Review Organization. Responsible for providing consultation on the implementation of Medi-Cal Behavioral Health programs. In response to information requests and questions from internal and external sources, clarify policies, provide background information, and obtain information from other Department staff depending on subject matter. Identify and apply… Show more - Serve as the primary contact person between the Medi-Cal Behavioral Health Division, County Behavioral health Plans and the External Quality Review Organization. Responsible for providing consultation on the implementation of Medi-Cal Behavioral Health programs. In response to information requests and questions from internal and external sources, clarify policies, provide background information, and obtain information from other Department staff depending on subject matter. Identify and apply statutes and regulations to assist with program implementation, verbally and through written correspondence. - Participate in quality improvement reviews for assigned counties, providing consultation based on knowledge of specific local characteristics and programs. Share successful strategies, analyzes problem areas, and provide guidance to improve the quality of services to Medi-Cal beneficiaries. Review EQRO reports recommendations and Quality Improvement Work Plans. In collaboration with other staff, review and approve Cultural Competence Plan Updates, and determine the need for focused reviews of local programs where program operations are not in compliance with state or federal policy.- In consultation with Department staff and management, collaboratively address a wide range of county behavioral health issues at the local level, and consult with the EQRO regarding technical assistance to county programs based on assessment of local needs. Prepare issue papers, briefing documents, and reports on behalf of the Governor, legislative representatives, the Agency Secretary, the DHCS Director and Deputy Director. Represent the department on task forces and committees. Prepare responses to controlled correspondence, legislative analyses, bill reviews, enrolled bill reports, and reports to the Legislature as assigned by supervisor. Show less

• Customer report preparation 1. Review & correct Excel formatted field collected data 2. Perform data entry into Excel format of handwritten field collected data 3. Complete final customer report & complete all requirements for delivery• Create, develop, and manage company’s customer database 1. Demonstrate excellent Excel skills 2. Demonstrate knowledge and competence in ServiceLedger and other databases. • Work order control… Show more • Customer report preparation 1. Review & correct Excel formatted field collected data 2. Perform data entry into Excel format of handwritten field collected data 3. Complete final customer report & complete all requirements for delivery• Create, develop, and manage company’s customer database 1. Demonstrate excellent Excel skills 2. Demonstrate knowledge and competence in ServiceLedger and other databases. • Work order control 1. Assist manager with control of work order flow 2. File completed work orders• Laboratory operations 1. Process medical gas sample cylinders from field work using Gas Chromatograph 2. Process medical gas particulate samples using Balance scale 3. Enter data of laboratory results into Excel files and customer reports• General office assistance 1. Perform general office clerical functions 2. Answer phones for other departments as needed 3. Type letters to clients, prospective clients and vendors Show less

• Grasp ideas spoken and then express these ideas in the target language instantly, accurately, and completely, and with the intent of the original speaker either in person or by phone • Provide the cultural framework if necessary so messages are understood between parties who do not share a common culture • Sight-translate information such as healthcare forms and materials, regulations, research reports, and other similar documents • Assist individuals with limited English skills… Show more • Grasp ideas spoken and then express these ideas in the target language instantly, accurately, and completely, and with the intent of the original speaker either in person or by phone • Provide the cultural framework if necessary so messages are understood between parties who do not share a common culture • Sight-translate information such as healthcare forms and materials, regulations, research reports, and other similar documents • Assist individuals with limited English skills in completing necessary forms • Submit required timekeeping and other documentation in an organized and timely manner• Work with various computer systems and the internet • Maintain confidentiality regarding personal or healthcare issues or any other information learned during an interpreting encounter as required by HIPPA • Travel to various locations, mostly within the Sacramento region, with unfailing punctuality to all interpreting assignments •The working environments include medical facilities such as Kaiser Permanente, Mercy Dignity Health, John Muir, chemical dependency offices, mental institutions, dental clinics, and residential homes Show less

• Developed supply schematics for completed projects to ensure floor staff can properly find supplies in an efficient manner • Participated in the creation and development of Standard Operating Procedures for the department and associated departments that work with Supply Chain • Worked with statistical analysis of data for ongoing projects • Shadowed and participated in hospital observation studies • Created presentations, newsletters, and informational flyers to promote and… Show more • Developed supply schematics for completed projects to ensure floor staff can properly find supplies in an efficient manner • Participated in the creation and development of Standard Operating Procedures for the department and associated departments that work with Supply Chain • Worked with statistical analysis of data for ongoing projects • Shadowed and participated in hospital observation studies • Created presentations, newsletters, and informational flyers to promote and inform hospital staff of project goals • Demonstrated excellent knowledge in Microsoft Suite • Showed proficiency in typing skills and Lotus Notes • Participated in department meetings and documented meeting notes Show less