Mason Herbert Email & Phone Number

Portland, Or, Us

Portland, Oregon Area

• Leading collaborative personnel interactions between 4500+ field employees, management, and employers. • Responsible for hiring and discharging decisions, employee location placement. • Ownership of performance management, coaching, mentoring, and advising employees and managers to help drive their growth and development and ensure client satisfaction. • As part of performance management, responsible for monitoring and reviewing employee performance, managing, and tracking employee and client grievances, leading incident investigations, and administering corrective action. • Communicating policy and procedural updates to staff, providing information and guidance on current compliance, legal, and human resource processes. • Developing and writing company policies collaboratively with staff and management. • Management and communication of new system features, capabilities, and limitations. • Developing insights, recommendations, and improvements derived from personnel and staffing data analysis, translating data and trends for the use of future recruiting, staffing and sales and acquisition efforts. • Organizing and utilizing data to explore and communicate trends and proactively address areas of concern.• Driving conversations between the company and regulatory government agencies to ensure employment legal compliance, drafting formal letters and directives. • Utilizing project management competency to identify and develop special objectives and strategies and executing projects to completion. Projects primarily pertain to personnel, process, and payroll. • Systematic problem solving and advanced troubleshooting, processing payroll and invoice corrections, managing system calendars and HRIS data.• Maintaining up-to-date knowledge of multi-state employment laws and HR best practices to promote workplace diversity and inclusion and effectively and compassionately address concerns.

Portland, Oregon Area

• Created efficiencies by developing automation of processes within mortgage software, including retooling forms and data templates.• Responsible for Data Management, including data entry, filing, verifying accuracy and data cleanup.• Interfaced with clients and vendors, tracked and recorded process benchmarks and milestones, delivered status updates and responded to client and vendor inquiries.• Maintained advertising records, maintained required licensing and compliance reports, updated and formatted records and databases, created financial calculators and spreadsheets in conjunction with sales and operational needs.• Assisted with federal and state government standard compliance, reviewed underwriting conditions.

Sales Associate

• Sales, interfaced with customers, vendors, and merchandizers. • Handled cash and confidential information, processed payments, handled large cash deposits, facilitated credit applications, data entry (alpha-numeric and ten-key)• Maintained merchandising standards, Retained up-to-date knowledge of products and work policies.• Placing and receiving orders over the phone and training new employees.