Mason Hicks Email and Phone Number

Collaborated with the Sigma Chi Chapter advisor administration to oversee the safety and coordination of chapter activities.Completed thorough walk-throughs to identify areas for house improvement related to exposures and implemented risk control procedures.

Assisted agents in preparing policy documents, updating client information, and responding to customer inquiries.Compiled and interpreted data from customer feedback to identify opportunities for product improvement and client retention strategies.Communicated with policyholders to gather necessary documentation and resolve claim-related issues.

Implemented quality control measures to guarantee that work was performed to specifications and that any defects were addressed promptly.Identified potential risks and developed contingency plans to mitigate delays, cost overruns, and safety hazards on-site.Conducted weekly site meetings to review progress and adjust plans as needed to maintain project momentum.

Diligently gathered and managed portfolio data for around 50 clients to provide personalized service and proactive communication.Designed customized landscaping solutions and created detailed proposals and cost estimates.Managed a team of 20 employees, overseeing daily operations, task assignments, and project coordination for residential and commercial projects.