Mason Mclaws Email & Phone Number

Murray, Utah, United States

Park City, Utah, United States

*Manage Apple Service department*Ensure the highest standard of Apple CSAT being a part of a premium AASP.*Oversee and perform Apple Hardware repairs*Train new service technicians through their Apple Hardware training.*Ensure profitability of Apple Service department.*Utilize the Apple Global Service Exchange to manage all repairs.*Manage calls to customers updating them on their service status every 48 hours.*Ensure timely delivery of parts for return. *Ensure timely ordering of parts necessary for repairs. *Ensure proper recieving of parts delivery. *Ensure all Apple Repairs are completed and returned to the consumer on time. *Ensure all daily service routines and tasks are completed.*Ensure proper diagnostics are ran with Apple AST2 on all hardware repairs.*Communicate with Apple where needed.*Perform necessary calibrations needed for specific repairs.* Perform malware removal, wipe and reinstalls of MacOS, data transfers and backups.*Perform proper data recovery of failed and functioning drives.

Hardware repair of Apple iOS and MacOS devices.

Midvale, Utah, United States

*Managed my own book of business *Generated new business via outbound calls, emails etc. *Onboarded new partners*Led presentations via Zoom, teaching partners how to use Overstock Sponsored Products. *Advised partners on their PPC marketing campaigns.*Advised partners on listing attributes in order to maximize their overall opportunity for campaign success.*Helped partners to reach their ROAS goals by fine tuning their campaigns to their specific needs. *Overstock requested I be onboarded quickly, get to work and hit $60,000 overall ad spend before commencing the internship. I smashed that goal achieving $108,000 in overall campaign spend.*72 new longtail partners were onboarded to the PPC marketing program during my internship.

Park City, Utah, United States

*Taught classes on iOS*Certified to have the knowledge of software and hardware iOS.*Frequently dove in to MacOS and iOS software issues while working the SimplyAnswers bar.*Learned basic merchandising and display techniques

Bountiful

*Handled the Appraisal of Vehicles *Closed deals at upwards of 75,000$ *Closed deals for salesman who failed to close their own. *Salesman of the Month June 2019- Where I was responsible for 15+ units and gross profited 17,900$*Became a skilled negotiator*Handled 80+ internet leads every month *Managed my own book of business*Developed new business via outbound calls, emails, videos etc.*Worked to get my customers their perfect car and keep it within their budget.*Worked amidst a highly skilled team of Sales Managers and Finance managers through the car sales process to help customers to have a smooth, efficient and pleasant buying experience.