Currently an Operations Solutions Consultant at Pax8. Leveraging my knowledge around process improvement to empower MSPs to streamline efficiency and help them focus on growing their business. My main method of achieving results for our partners is through Operations Consultations, where I take a fine tooth comb to explore efficiencies and deficiencies in an MSPs business operations, then make suggestions to guide partners towards concepts and resources that can help them grow their business. Major things I focus on are training and enablement, process automation, and consolidation. The other scope of my work includes having conversations around Internet and Voice Solutions for partners and clients. I work cross functionally with Account Managers, Pax8 SaaS vendors and other sales support departments to help strategize and close deals in the Pax8 ecosystem. Experience in Business Development / Account Management at Arrive Logistics, where I leveraged my knowledge in logistics operations management, strategic pricing, market analysis, qualitative/quantitative data analysis and relationship building to create and maintain partnerships with clients and carriers in the supply chain industry. I worked with a diverse portfolio of customers in the food and beverage space, wholesale distribution, solar, cosmetics, CPG, plastics and packaging. I specialized in less than truckload shipments and also worked predominantly with large players in the building materials space, matching the right customers with the right solution at the right time.I graduated from Texas State University with a BA in Psychology and Military Science in May 2021. As a cadet in the US Army Cadet Command, I led a program of over 120 cadets responsible for fostering the development of future leaders in the United States Army. I trained in short term and long term strategic operations planning administratively and tactically. I used data-driven methods to create and adjust training plans based on the physical, academic, and personal goals of the cadets, and mentored individuals to replace my position and prepare myself for my own personal development. On the personal side, I am an avid outdoorsman and a NAUI Instructor, sharing my experience and passion for scuba diving with my dive students.
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Channel Account ManagerPax8San Antonio, Tx, Us -
Operations Solutions ConsultantPax8 Dec 2023 - PresentGreenwood Village, Colorado, UsPax8 is the only cloud commerce marketplace in the industry for MSPs to get tailored education based on their specific needs via consulting, business coaching or through peer groups. All of this combined, empowers our partners to select better products within our marketplace which allows them to focus on scaling and growing their business.My role at Pax8 is to help our partner MSPs grow in Operational Maturity and gain efficiencies. At it's peak, I've continuously worked with 18 account managers across 2,500 MSPs. I conduct Operations Consultations to take a deep dive on how the MSP's is currently running their business and make recommendations based on best-in-class metrics to guide them in a better direction. I work with partners at a variety of operational maturity levels, from the shop that opened their doors yesterday to the well-established, almost everyone has areas of growth. I work with Account Managers, Sales Engineers, Support, Marketing and Vendors. I also work closely with over 40 vendors at Pax8 that fall under Pax8's Operations Solutions Umbrella. Strategizing deals and solutions with C-Suite and VPs across different sizes of vendors. I work directly with the vendors to connect them with MSPs who might need their services based on analytical conversations had with the MSP. Afterwards, I maintain the relationship between the vendor and the MSP while they are using the service to ensure support and value is being added to our partners.Types of SaaS Vendors and resources I work with:Premier Business Coaching, Instructor Led Coaching and Peer GroupsAutomation (RPA)Automated Workflow Creation and AI enablement Configuration Management/ Unified Data Visibility Network Monitoring and MangementCloud Email Signature ManagementCloud Printing ManagementCustomer Satisfaction and Employee Recognition ToolsRemote Access Management Lead Generation ToolsBilling AutomationClient PortalUCaaS
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InstructorNaui Worldwide May 2024 - PresentRiverview, Florida, UsAs an Instructor, I train and develop brand new open water students, all the way up to the dive master level. Training is broken into Classroom lectures, confined pool instruction and open water dives. I teach: Openwater Diver (entry level) Advanced DiverSpecialty Courses Nitrox DiverMaster Diver Assistant Instructor Dive Master -
Business Development Account ManagerArrive Logistics Feb 2023 - Dec 2023Austin, Texas, UsKey responsibilities include client acquisition, relationship building, logistics operations management (transportation), strategic pricing for routing contracts and daily through quarterly market analysis to match the right customers with the right carriers at the right time. New hires shadow me to learn more about the day to day life of their new position and provide a breif mentorship to them.Works predominantly with large players in the building materials space, however, proves competency in all realms of the supply chain industry. Started to specialize in less than truckload shipments after 6 months.Landed an Enterprise level customer going through a full sales cycle from lead to closing into an active account. The majority of customers I land are Majors, Mids and SMBs.Pricing exercises determined by my own forecast of the market considered over the period of time the contract specifies. Able to interact with all walks of life from daily operations of warehouse operations to the C- Suite and engage in conversations at any level needed to fit the inquiries of all. -
Lead Server TrainerMyrons Prime Steakhouse Jul 2018 - Sep 2023Closing server, responsible for making sure the restaurant meets cleanliness and closing standards provided by management. Oversees up to 12 servers and 10 server's assistant's closing duties and typically is the last server in the restaurant. Ultimately led to being the top server responsible for training all new servers and servers' assistants over the span of three years. Improved operational standards and efficiency by collaborating with other closing servers leading a new deep cleaning plan that was introduced and facilitated by myself which is still being used today.Other capabilities include fine dining service skills, intermediate wine knowledge, food knowledge, customer service skills, adaptability to change in an inconsistent environment.
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Cadet TrainerUnited States Army Reserve Jul 2019 - Oct 2022Fort Liberty, Nc, UsTrained in the capacity of a Second Lieutenant in the United States Army.Fostered the leadership development of over 100 cadets in the program for 2 years.Oversaw company personnel operations on a daily basis while balancing my school schedule and part time job. Specialized in creating training programs based on the needs of the individual cadet or the organization as a whole. -Made decisions based on raw data provided in the form of Physical Training Assessments and Feild training outcomes -
Assistant ManagerOutback Steakhouse Mar 2018 - Jul 2018Tampa, Fl, UsStarted off serving tables and was quickly promoted to Key Holding Server/ Assistant Manager once a week. Had discretionary powers to comp food and deal with minor employee issues -
PresidentResidence Hall Association At Texas State University Aug 2017 - Apr 2018I was elected as president of my dorm, Sterry hall at Texas State by my peers. I was mainly responsible for attending meetings representing my dorm and advocating for funding to help improve the quality of living of its residents. The other major function was planning social events to bring the community together and increase morale for 300+ residents. My capstone event was planning a music festival where with a $500 budget planned and executed a music festival called "Rock the Concho", I was able to get 6 bands to play for free, venors to come in and donate 15% of thier proceeds to the Greater San Marcos Youth Council and had free entry for all college students attending the event. We won program of the year for our efforts and raised $300 to donate to the charity
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Safety Escort Staff "Bobcat Bobby"Texas State University Sep 2017 - Mar 2018San Marcos, Tx, UsProvided safety/ escort services to college students who did not feel safe walking alone at night via golfcart or on foot, worked with security guards in the Texas State UPD -
ServerPeggy'S On The Green Sep 2016 - Aug 2017Started off Bussing tables and running food, then was promoted to server in a fast paced fine dining environment
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Tire TechnicianDiscount Tire May 2016 - Aug 2016Scottsdale, Az, UsServiced tires over the summer of my junior year of high school
Mason Murphy Education Details
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Texas State UniversityPsychology And Military Science -
Boerne High SchoolHigh School Diploma
Frequently Asked Questions about Mason Murphy
What company does Mason Murphy work for?
Mason Murphy works for Pax8
What is Mason Murphy's role at the current company?
Mason Murphy's current role is Channel Account Manager.
What schools did Mason Murphy attend?
Mason Murphy attended Texas State University, Boerne High School.
Who are Mason Murphy's colleagues?
Mason Murphy's colleagues are Ethan Milner, Keith Marchiano, Joanna Bean, Mpa, Jake Machmuller, Olivia Franklin, Diwan Randhawa, Alyssa Fuller.
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