One-man-quality-team for manufacturer of highly customized precision gear measuring equipment; Quality Management Representative for ISO 9001, 14001 and 17025; Manage Quality and Supplier Quality 8D activities, including reporting metrics to management; responsible for Issue Tracking Log system, including training of fellow employees; Collect, analyze, report and produce countermeasures for Cost of Poor Quality metrics; Produce Post Shipment analysis and management review; Produce Post Final Acceptance Criteria management review; Present Executive Management review of Quality issues, including ISO requirements; Leader of Emergency Management System Team, including supervision and review of all safety drills; Responsible for managing Master Documentation List, updates and revisions per ISO requirements; Represent Gleason Metrology Systems for the Global Gleason Quality Management Team, including implementation of global processes and requirements; Schedule internal and external ISO audits

Support Quality Group by: reporting directly to the Director of Ref. Quality; maintaining, re-writing and revising documentation for ISO compliance; improving work flow throughout lab using lean processes; customer issue and problem solving using 8D method and team-based approach, team member for multiple NPD projects

Assessment of Warranty Returns and Customer Line Rejects of all scroll and reciprocating refrigeration compressor models; Apply 5S+1 and Lean processes to increase lab efficiency; Generate data and present lab metrics for daily Quality Stand-Up Meetings; Work closely with Quality Managers, Quality Engineers, Applications Engineers and Co-Ops

Assessment of returned and/or rejected scroll model compressors through complete analysis of critical components and training of new technicians to perform the same; Generated and presented detailed analysis reports for Design/Project Engineers and Daily Production Meetings; Worked closely with Engineering groups and Co-Ops for thorough assessment of products from new production lines

Performed calibration and testing of height stands, gage blocks, drill blanks, pressure gages, torque wrenches, torque masters, surface plates and temperature test equipment for multiple plants; Simple hand gage repairs