Mason Schoolmeyer Email & Phone Number

Mandeville, La, Us

New Orleans, Louisiana, United States

Currently Working as a Dedicated and results-oriented IT Administrator with a strong emphasis on collaboration, operational efficiency, and security.Solutions Implementation: Played a pivotal role in various projects, including deploying JAMF MDM, Microsoft Authenticator, and 1Password enhancing security measures and user experience.Support Ticket Management: Efficiently managed and resolved support tickets, ensuring timely resolution of technical issues and maintaining high levels of user satisfaction.Security Enhancements: Actively contributed to security initiatives by identifying vulnerabilities, implementing necessary changes, and providing training to staff, which improved overall security posture.Cross-Functional Collaboration: Worked closely with warehouse and sales teams to address IT issues and manage equipment, fostering strong relationships and streamlining operations.Inventory Management: Led asset management efforts, conducting regular inventory checks and coordinating equipment transfers, ensuring accurate tracking and organization of IT assets.

Mandeville La / Baton Rouge, La, United States

Utilized strong problem-solving and communication skills to handle customer complaints and inquiries, ensuring a high level of customer satisfactionEfficiently managed cash, check, and credit transactions, demonstrating attention to detail and accuracyAssisted in troubleshooting and resolving minor technical issues with point-of-sale systems, including software and hardware problemsPlayed a key role in maintaining the restaurant's Wi-Fi network for guests, ensuring a seamless dining experience.

Mandeville, Louisiana, United States

Worked as a Licensed Commercial and Residential Realtor. Responsibilities included:Utilized customer relationship management (CRM) software for client management and property listingsTrained colleagues on the effective use of the Multi Listing System (MLS) SoftwareCreated and managed social media accounts to market listings and run prospecting adsAssisted clients with virtual property tours, showcasing adaptability in embracing technology for real estate sales.

Mandeville, Louisiana, United States

Managed office operations, including answering calls, scheduling events, and handling customer inquiriesConducted staff training and ensured effective coverage of various roles, emphasizing leadership and training capabilitiesActed as the primary point of contact for troubleshooting and resolving minor technical issues, including computer problems, office equipment, and softwareManaged the office's network and ensured a reliable internet connection, showcasing network management skillsCollaborated with external IT support providers to resolve complex technical issues, demonstrating strong communication and problem-solving abilities.

Mandeville, Louisiana, United States

Orchestrated and decorated events, showcasing an eye for detail and aestheticsDirected and managed wedding-day events, demonstrating strong time management and coordination skillsMaintained a positive rapport with clients, highlighting excellent customer service and relationship-building abilitiesAssisted in setting up and managing wedding-related technology, including sound systems, projectors, and lighting equipment, showcasing technical event support skillsCollaborated with vendors to ensure seamless technology integration during events, emphasizing strong communication and problem-solving abilitiesConducted post-event technology checks to ensure equipment functionality, demonstrating attention to detail and troubleshooting capabilities.

Education record

Real Estate 101, Real Estate

Computer Science, Information Technology, Did Not Finish