Mason V. Email & Phone Number

Tampa/St. Petersburg, Florida Area

Provide principal support and enablement for Security and Operations Engineering Teams to help maintain consistency of services as the organization scalesAct as SME for supported SIEM solutionsWork with Technology Partners/OEMs to Guide Development/Improvement of productsEvaluate SIEM/UEBA solutions to determine viability for Security Model Management/Managed ServicesDevelop and deliver technical training designed for newly on-boarded co-workers and customersManage RQ Cyber Simulator to facilitate training, product demonstrations, validation technical procedures, such as SIEM integrations with new technologiesPerform services overviews/demos for prospective clients to demonstrate value of RQ servicesDevelop and support custom health monitoring technology for supported SIEM solutionsPerform implementations/ob-boarding of new customersFunction as final level of escalation for critical issues in managed environmentsSupport internal technical teams by devising/creating solutions to automate and optimize tasks and workflows

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

- Handle the deployment, configuration, integration, troubleshooting, and maintenance of supported SIEM solutions and security appliances within customer environment - Develop custom parsers for data sources not supported by vendor SIEM solutions - Perform host and network forensic analysis as a professional service when requested - Actively participate in researching trends and current countermeasures for cyber security vulnerabilities, exploits, and other malicious activity - Research activity in customer environments to identity, implement, and tune custom content, such as rules, reports, and dashboards - Work with Marketing department on writing technical articles to publish and push out to the InfoSec community - Collaborate with team on developing, implementing, and optimizing policies, procedures, custom applications, and run-books

Tampa/St. Petersburg, Florida Area

- Monitor customer networks including SIEM, IDS/IPS, firewall, Windows/Linux servers, routers, switches, etc. - Perform regular performance and availability reviews, tier I/II escalation, root cause analysis, and incident response for customer SIEM solutions - Identify and eliminate viruses, malware, and any other potentially unwanted programs - Test the effectiveness of security controls and procedures in order to identify areas of improvement - Perform host and network forensic analysis as a professional service when requested - Actively participate in researching trends and current countermeasures for cyber security vulnerabilities, exploits, and other malicious activity - Research activity in customer environments to identity, implement, and tune custom content - Work with Marketing department on writing technical articles to publish and push out to the InfoSec community - Provide internal support for day to day IT operations - Collaborate with team on developing, implementing, and optimizing policies, procedures, and run-books

Norfolk, Virginia Area

- Manage network and host-based firewalls, intrusion detection/prevention systems, antivirus endpoints, and web content filtering appliances - Perform digital forensic analysis on systems suspected of being used to steal company data - Monitor inbound/outbound email traffic and manage mail gateway policies - Perform system and application vulnerability testing - Collate security incident and event data to produce monthly exception and management reports - Develop and maintain documentation for security systems and procedures - Respond to and, where appropriate, resolve or escalate reported security incidents - Monitor and interpret system logs, SIEM tools and network traffic for unusual or suspicious activity, and where appropriate, investigate and resolve issues - Monitor internal control systems to ensure that appropriate information access levels and security clearances are maintained - Participate in infrastructure projects to develop, plan, and implement specifications for network and distributed system security technologies in support of key information systems - Download and test new security software and/or technologies - Support data encryption deployments, including key management - Research threats and vulnerabilities and, where appropriate, take action to mitigate threats and remediate vulnerabilities - Monitor security vulnerability information from vendors and third parties

Norfolk, Virginia Area

- Document and resolve help desk requests - Install, troubleshoot, repair, and replace IT hardware including workstations, printers/copiers/fax machines, and peripheral hardware - Assist the Network, Telecom, Server, and IT Security teams on special projects when needed - Help develop systems for increasing the efficiency of, and simplifying help desk processes - Configure all workstations with accordance to organizational standards - Coordinate moves and reconnects of IT Hardware during department expansions and relocations - Maintain hardware inventory, spare parts log, and work log - Document and maintain system configurations for disaster recovery

Norfolk, Virginia Area

- Document and resolve help desk requests - Install, troubleshoot, repair, and replace IT hardware including workstations, printers/copiers/fax machines, and peripheral hardware - Maintain hardware inventory, spare parts log, and work log - Document and wipe old/damaged hard drives (DOD Standard) - Document and maintain system configurations for disaster recovery