Mason Lai Email & Phone Number

Melbourne, VIC, AU

Hong Kong SAR

Technology consultant

Melbourne, Victoria, Australia

• Proactively consulted with customers to recommend ideas and products that best suit their telecommunication-related needs and demonstrated excellent product knowledge leading to an increase in customer trust and NPS.
• Devised and implemented effective sales strategies such as relationship building with customers leading to a 27% increase in sales.
• Adhering to company policy and compliance as well as the Australian Consumer Law in order to maintain a good store rating and set a demonstration for other team members.

Melbourne, Victoria, Australia

• Participated in discussions and presented project ideas to industry leaders recommending changes and ideas that fit stakeholder needs and aligns scope to club mission and objectives.
• Assisted in fundraising activities through liaison with industry representatives and stakeholders from companies such as AlgoHub to acquire sponsorship deals.
• Coordinated, planned and attended social events and workshops with fellow committee members to gain industry experience and represent the RMIT Blockchain Club.

South Orange, New Jersey, United States

• Assembled 8 different dishes each with 4+ components with care and attention to detail and quality.
• Instructed and taught new kitchen staff proper use of kitchen equipment, safety and sanitation and kitchen station duties.
• Prepared meals for lunch and dinner service with an average of 120 tables a night on weekend peak hours.
• Maintained stock in station and pantry to maximize productivity and reduce waste and expired products by 15%.

Hong Kong SAR

Hong Kong SAR