Mason Lai Email & Phone Number

Melbourne, Vic, Au

Hong Kong Sar

Technology consultant

Melbourne, Victoria, Australia

▪Proactively consulted with customers to recommend ideas and products that best suit their telecommunication-related needs and demonstrated excellent product knowledge leading to an increase in customer trust and NPS score.▪Devised and implemented effective sales strategies such as relationship building with customers leading to a 27% increase in sales.▪Adhering to company policy and compliance as well as the Australian Consumer Law in order to maintain a good store rating and set a demonstration for other team members.

Melbourne, Victoria, Australia

▪Participated in discussions and presented project ideas to industry leaders recommending changes and ideas that fit stakeholder needs and aligns scope to club mission and objectives.▪Assisted in fundraising activities through liaison with industry representatives and stakeholders from companies such as AlgoHub to acquire sponsorship deals.▪Coordinated, planned and attended social events and workshops with fellow committee members to gain industry experience and represent the RMIT Blockchain Club.

South Orange, New Jersey, United States

▪Assembled 8 different dishes each with 4+ components with care and attention to detail and quality.▪Instructed and taught new kitchen staff proper use of kitchen equipment, safety and sanitation and kitchen station duties.▪Prepared meals for lunch and dinner service with an average of 120 tables a night on weekend peak hours.▪Maintained stock in station and pantry to maximize productivity and reduce waste and expired products by 15%.

Hong Kong Sar

Hong Kong Sar