Mason Lee Email & Phone Number

Ottawa, On, Ca

Ottawa, Canada Area

- Managing support of legacy training devices by communicating regularly with the customer, coordinating bug fix deployments, and providing on-site support- Leading design of subsystem trainer simulation by managing requirements, defining simulation fidelity, and integrating design within existing architecture- Assessing schedule and design impacts due to new features and/or integration issues- Developing design of control panel training replicas by integrating vendor-controlled interfaces, coordinating manufacturing, and defining simulation requirements- Supporting development of new simulation capabilities by creating and maintaining system interconnects, wiring diagrams, and parts lists- Presenting training device capabilities to current and future clients

Ottawa, Ontario, Canada

- Developed client intake and support workflow to deliver a tailored customer experience- Provided a tailored customer experience by coordinating custom PC builds and providing post-purchase supportwww.whiteboxsystems.ca

Ottawa, Ontario