As a talented, motivated, and ambitious recent college graduate I am focused on obtaining a professional position as a Hotel Assistant Manager or Guest Services Supervisor with a progressive hotel chain or hospitality management firm. My problem solving and critical thinking skills have been enhanced by my work experience and along with my Spanish language and International Studies education I provide great customer service results.BUSINESS PROBLEM SOLVING SKILLS AND GLOBAL CULTURAL EXPERIENCES • Trained and supervised direct labor resources to provide great customer outcomes and services for guests• Responded to customer feedback and maintained client engagement systems on websites for employers• Provided problem solving to hotel guests looking to utilize the benefits of on-line reservation booking systems• Utilized my advanced understanding of Microsoft Office software to simplify employer administrative functions• Proficient in reading, writing, interpreting, and fluently speaking Spanish to provide great customer service• Experienced Hispanic Culture from living and studying at the prestigious Spanish University of Salamanca• Enhanced my education by completing 6 credits of international studies while studying and living in Spain