Mason Robinson Email & Phone Number

College Station, Tx, Us

Texas, United States

I am responsible for the operational management of client relationships, providing quality service by maintaining client accounts and managing internal and external projects from initiation to completion.Account Manager Responsibilities:- Manage a pipeline of 50+ lending partners- Communicate with clients on a regular basis, maintaining specific communication SLA's- Review documentation, clearing or creating loan conditions as needed- Run daily, weekly, and monthly… Show more I am responsible for the operational management of client relationships, providing quality service by maintaining client accounts and managing internal and external projects from initiation to completion.Account Manager Responsibilities:- Manage a pipeline of 50+ lending partners- Communicate with clients on a regular basis, maintaining specific communication SLA's- Review documentation, clearing or creating loan conditions as needed- Run daily, weekly, and monthly reporting, managing aged loans, etc.- Move a seller's pipeline forward towards funding- Continuously evaluate and identify opportunities for process improvements that positively impact customers' experience- Assist clients by identifying their goals and directing them to best practices for obtaining those goals.Project Management Responsibilities:- Coordinate project teams to push initiatives and objectives forward.- Define and create the project plans, scope, objectives, and timelines with all relevant stakeholders.- Ensure effective communication is kept between project stakeholders, internal team members, external vendors, and management.- Track, measure, and document the status and performance of projects using specified systems and tools.- Develop and maintain relationships with internal and external customers, stakeholders, and other parties involved in projects. Show less

Austin, Texas Area

My goal as a SmartBiz Account Manager involves connecting and forming relationships with hardworking, small business owners on a daily basis. I help owners gain access to low-cost capital by walking them through our loan application process and helping them choose the best loan option for their business. My team and I make it easy for business owners to apply for a working capital SBA loan online and our marketplace helps get a 'yes' because SmartBiz matches businesses with the lender most… Show more My goal as a SmartBiz Account Manager involves connecting and forming relationships with hardworking, small business owners on a daily basis. I help owners gain access to low-cost capital by walking them through our loan application process and helping them choose the best loan option for their business. My team and I make it easy for business owners to apply for a working capital SBA loan online and our marketplace helps get a 'yes' because SmartBiz matches businesses with the lender most likely to fund the loan. SmartBiz is the #1 online marketplace for SBA loans—facilitating over $1 billion in funded loans! We built a platform with advanced technology and underwriting to streamline the old cumbersome SBA application process, making it easier and more cost effective for banks to provide loans to small businesses. The result was a win-win: innovative banks are able to offer one of the best small business credit products (SBA loans) and businesses are given fast access with higher approval rates to the low-cost funds they need to grow and flourish. I am extremely proud to be apart of this team and apart of the mission to help small business owners throughout the country have more time, capacity, and capital to do what they love - successfully run their businesses. Show less

Austin, Texas Area

As a global provider of information technology products and services, SHI International Corporation prides itself as a company dedicated to providing customers with exceptional service, support, and solutions for all technology aspects of a company’s environment. Created because of industry needs, SHI offers a vast selection of technology options that are not limited to a single vendor. Due to our large selection of vendors including Microsoft, Dell, and Adobe, SHI is committed to finding the… Show more As a global provider of information technology products and services, SHI International Corporation prides itself as a company dedicated to providing customers with exceptional service, support, and solutions for all technology aspects of a company’s environment. Created because of industry needs, SHI offers a vast selection of technology options that are not limited to a single vendor. Due to our large selection of vendors including Microsoft, Dell, and Adobe, SHI is committed to finding the best solution for your business. SHI's Solution Practices:- End-User Workplace- Unified Communication & Collaboration- Cloud- Security- Data Center- NetworkingMost recently, SHI has been awarded AWS Managed Service Partner Status, Hewlett Packard Enterprise Global Financial Services Partner of the Year 2017, Forbes America’s Best Midsize Employers 2017, and ranked 9th on CRN’s 2017 Solution Provider 500. https://www.shi.com/CustomerServices/SHIInfo.aspx?ContentId=86774&Menu=about Show less

Bryan/College Station, Texas Area

• Promote benefits that TEEX would provide to potential students and customers through email and telesales. • Manage over 500+ student records, financial statements, and implement necessary decision-making while growing and developing EMS program; advise management team of crucial changes and developments.• Revamped Access database to better track student records and financial obligations; and provide higher customer service communication level within students and outside customers.

Bryan/College Station, Texas Area

• Compiled and organized database containing student’s personal records and activity during academies. • Manage budgetary reports and processed orders for all 3 programs within the public sector. • Facilitate filing and clerical duties for public sector. Provide higher customer service communication level between programs and customers.

Bryan/College Station, Texas Area

• Manage and improve organization of all hotel reservations and sales. • Compile and reconcile daily revenues and statistical reports to present to management for necessary changes and developments. • Provide exceptional customer service to guests and visitors to grow and maintain welcoming company culture/image.