Tim M. Email and Phone Number
There is nothing better for me than a client-facing role where I can help customers successfully experience their ROI with the technology products and services they purchased. I enjoy every process stage be it onboarding, implementation, solution consulting, renewals, upsells, or working with product teams on continuous improvement.Having been employed within the private, public, and nonprofit sectors, I have learned to successfully communicate with a wide variety of personalities from different organizational cultures and perspectives. I am adept at working well independently or in a team environment and my entrepreneurial mindset means I can find creative solutions for any goal. Professional Skills: Consulting | SaaS Product Solutions & Adoption | Project Management | Customer Success Education Technology | AI | Client Optimization | On-boarding | Implementation
Instructure
View- Website:
- instructure.com
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Strategic Services ConsultantInstructure Jul 2020 - PresentSalt Lake City, Utah, Us- Tailored consultation services for K-12, Higher Ed, state agencies, and business clients, aligning solutions to their unique needs.- Skillfully directed customer's vision towards Instructure products and services, enhancing renewals and upsell prospects.- Provided expert guidance in product configuration and data analytics for actionable insight.- Developed customized resources and project plans, empowering customers to strategize for implementation, learning program management, and continuous improvement.- Spearheaded targeted learning sessions and content to provide essential support to key stakeholders.
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Owner & Edtech ConsultantEdtech Jungle Oct 2019 - Jan 2023- Consulting solutions to identify the best SaaS tool or application solution.- Developed database of EdTech tools.- Creation of professional development curricula and training plans.- Collaborated with customers and instructional designers to ensure best practices in education technology.- Reviewed client budgets, SOWs, and deliverables to ensure successful completion of projects.
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Technology CoachEdmonds School District Jun 2016 - Sep 2019Lynnwood, Washington, Us- Developed, administered and updated technology training for all levels of staff at an unprecedented rate.- Resolved technical issues during implementation, onboarding and maintenance. - Created, planned and evaluated curriculum impact for professional development.- Doubled LMS adoption while collaborating with users for continuous improvement.- Identified technology knowledge deficiencies and recommended actionable solutions to leadership.- NCCE (Northwest Council for Computer Education) speaker on mixed, augmented, and virtual reality learning tools. -
InstructorEdmonds School District Aug 2000 - Jun 2016Lynnwood, Washington, Us- Created comprehensive curriculum units for social studies, Career and Technical Education (CTE), graphic design and video production courses.- Conducted multimedia presentations to engage students.- Designed unique project-based learning activities.- Supervised and mentored graduate level teaching interns.- Gates Foundation Teacher Leadership Project grant recipient.
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Voice User Interface (Vui) DesignerLogictree Corporation Sep 2008 - Jul 2009- Surpassed client product expectations by broadening the scope of work (SOW), leading to enhanced deliverables and customer satisfaction.- Developed workflow and modeling for IVR (Integrated Voice Response) systems.- Pre-coded interactive system and planned logic of IVR structures.- Created scripts for audio recordings and text messaging notifications.- Coordinated voice talent recording sessions.
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Program ManagerCity Of Seattle Sep 1995 - Sep 2000Seattle, Wa, Us- Oversaw grant contract creation and compliance for external partners.- Managed high-profile summer recreation and aquatic programs across the City of Seattle. - Administered a countywide USDA program at 130 human service agencies.- Supervised a team of forty employees.- Duties included budgeting, vendor relations, and planning large events.
Tim M. Skills
Tim M. Education Details
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Wharton Executive EducationAi For Business Specialization -
Harvard Business School OnlineDesign Thinking & Innovation
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Duke UniversityArtificial Intelligence (Ai) For Product Management
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Northwestern University - Kellogg School Of ManagementProduct Managment & Strategy
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Seattle UniversityEducation
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Pacific Lutheran UniversityPolitical Science
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University Of WashingtonDocumentary Video Production
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IsfetInstructional Design
Frequently Asked Questions about Tim M.
What company does Tim M. work for?
Tim M. works for Instructure
What is Tim M.'s role at the current company?
Tim M.'s current role is Consulting | SaaS Product & Service Adoption | Education Technology.
What schools did Tim M. attend?
Tim M. attended Wharton Executive Education, Harvard Business School Online, Duke University, Northwestern University - Kellogg School Of Management, Seattle University, Pacific Lutheran University, University Of Washington, Isfet.
What skills is Tim M. known for?
Tim M. has skills like Virutal Training, Cloud Based Software Implmentation And Configuration, Public Speaking, Even Management, Teaching, Customer Service Management, Adobe Photoshop, Microsoft Office, Administration, Training, G Suite, Employee Training.
Who are Tim M.'s colleagues?
Tim M.'s colleagues are William Campbell, Coach Putzstuck, Stuart Shumway, Dominic Duckardt, Lauren Ramsey, Stella Hernandez, Annette Ringe.
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