Mason B. Yoder Email & Phone Number

Akron, OH, US

Canton, Ohio, US

• Lead and direct 80+ administrative and clinical staff serving a $3.5M business with 1,600+ clients in a community mental health center.
• Oversee the admissions/intake and care coordinator departments, ensuring efficient operations.
• Directly responsible for state licensing (OhioMHAS) and national accreditation (CARF International) compliance.
• Streamline processes to optimize efficiency and resource utilization across clinics and contracted services.
• Drive cost control, revenue growth, and operational excellence throughout the organization.
• Analyze operational and financial data to inform strategic decisions and performance improvements.

Canton, Ohio, US

• Streamline operational processes to enhance efficiency and maximize the utilization of available resources.
• Monitor and ensure compliance with relevant regulatory standards, policies, and procedures.
• Implement and oversee quality assurance programs to maintain high standards of service delivery and client satisfaction.
• Provide effective leadership to the operations team, fostering a positive and collaborative work environment.
• Evaluate and implement technology solutions to enhance operational efficiency, data management, and communication within the agency.
• Oversee the collection and analysis of operational and revenue cycle data to inform decision-making and performance improvement efforts.

• Provide medical and behavioral health agencies/providers with insurance contracting and credentialing services
• Assist Ohio community behavioral health agencies with OhioMHAS licensure and certification application and survey process
• Provide revenue cycle analysis and consultation services for skilled nursing/long-term care facilities and behavioral health agencies
• Conduct audits in the Business Office (skilled nursing/long-term care facilities) to ensure proper payer setup.
• Complete collections activities resulting in the recovery of lost revenue
• Provide social media management and website design services

Beachwood, Ohio, US

• Represent the best interests of the individual in legal proceedings and decision-making processes.
• Regularly assess the individual's living conditions, healthcare, and overall well-being.
• Monitor changes in the individual's circumstances and adjust advocacy accordingly.
• Assist the individual in making decisions related to medical treatment, education, and other aspects of daily life.
• Make informed decisions on behalf of the individual when they are unable to do so themselves.
• Ensure that all legal requirements and obligations are met in the best interest of the individual.

• Responsible for the management of the Credentialing Department: establishing, implementing, and monitoring performance goals, metrics, and processes for the Credentialing department. Prepare and maintain various.
• Review and manage provider credentialing processes to ensure that policies/workflows (desktop manuals, policy updates, etc.) are followed in compliance with State, Federal, and NCQA guidelines as well as contracted.
• Identifies opportunities for improvements in the process and develops strategies to implement appropriate changes/enhancements
• Respond to general inquiries and assist in resolution of administrative and operational issues.
• Responsibility for the daily oversight, training and development of a team of 6 FTE and 2 PTE employees
• Foster and maintain key relationships with government and private commercial payer contacts

• Responsible for the timely completion of commercial insurance, private insurance, Ohio Medicaid, and Medicare provider credentialing request for high volume agencies
• Complete and negotiate agency and provider contracts with managed care companies resulting in the agency/provider being a participating/in-network agency/provider
• Spearhead the development and implementation of new policies and procedures related to contracting and credentialing that lead to increased productivity and efficiency within the department
• Complete and maintain CAQH for providers
• Assist billing teams with the investigation of claims denials
• Responsible for IntelliSoft database projects and administration

• Provide day-to-day oversight of all operational areas
• Ensure compliance with local, state and federal regulations and laws governing business operations
• Provide policy and procedure development and review ensuring compliance with local, state and federal regulations and laws
• Develop and manage organizational budget
• Review and schedule all referrals for treatment
• Establish Human Resource systems including an electronic employee records system

Career transition and relocation.

Akron, Ohio, US

• Responsible for the management and oversight of all revenue cycle operations for two skilled nursing facilities
• Responsible for increasing referrals and admission rate through direct marketing and sales efforts

Akron, Ohio, US

• Directly responsible for the successful recovery of $643,000.00 from agingaccounts and pending Medicaid
• Responsible for the increase of the average daily census (ADC) in one skilled nursing facility from 94.35 to 111.84 in less than 6 months
• Provide direct oversight of Admissions Directors
• Responsible for the management and oversight of all revenue cycle operations for two skilled nursing facilities

• Responsible for daily clinical and financial operations and oversight
• Responsible for the direct management of 8 interdisciplinary team member
• Responsible for increasing referrals and admission rate through direct marketing and sales efforts

Shaker Heights, Ohio, US

• Responsible for community and provider outreach for 4 outpatient mental health and substance abuse treatment center
• Responsible for cultivating and maintaining new and existing accounts

Youngstown, Ohio, US

• Responsible for Business Development operations company-wide, with a specific focus on the geriatric psychiatry programs
• Spearheaded the rebranding of company collateral and website development, creating brand standards
• Responsible for change in payor mix driving Medicare A and Commercial patients
• Successfully created business development plans by conducting marketing analysis for two hospital locations and one outpatient location resulting in increased hospital ADC by 40.515% in 1.5 quarters
• Provided direct supervision, oversight, and training to a team of Business Development staff members

Kennett Square, PA, US

• Receiving and processing new patient referrals from our Liaison and directly from the hospital social workers/discharge planners
• Responsible for collecting and processing clinical data to obtain pre-certification for managed care patients
• Verification of insurance coverage prior to admission for skilled nursing, outpatient, inpatient and IV therapy

Beachwood, Ohio, US

• Interim Director for multiple skilled nursing facilities covering positions of business office, admissions, marketing, human resources

Newark, Ohio, US

• Responsible for the daily operations management of 12 ICF group homes
• Provided direct supervision of house staff including hiring, disciplinary actions, performance reviews and training
• Responsible for employee scheduling and absence management

Bachelor Of Science - Bs, Health Information Management

Certificate, Chemical Dependency Counseling

Practical Nursing