Masood Khan Email and Phone Number

Program Manager in Enterprise Project Management Office (EPMO) at Strategic Initiatives & Business Transformation under Chief Operating Office (COO) group since December 2019. The key responsibilities include stakeholder management and strong working relationship building skills delivering Banking projects within timelines, budget and scope. Also proactively involve in identifying risks, issues and dependencies and seeking agreements to keep delivery on track within time scales. Also managing the Project Governance and maintaining Book of Work and ensure that all initiatives under COO are managed in a structured manner for a clear visibility of overall progress to relevant management forums.

Payment Cards:- Visa Contactless Debit Cards- EMV PayPak Debit Card- Non-EMV Re-Carding exercise - Blocking and unblocking countries or currencies on VISA Debit Cards for international transactions- Automatic VISA Card Renewal Process - Prepaid (Qurbani) Cards - Systematic payment card inquiry reports Digital Banking:- HabibMetro Web Banking - HabibMetro Mobile App - 3D Secure Online Payment Authentication mechanism- Avanza Services for reconciliation & settlement transactions- SMS Mobile Banking - GSM Subscription AlertsCurrency Management Strategy:-Cash Processing Centers (CPCs) - Specialized Cash Sorting and Authentication Machines - Separate Cash on Hand and Cash in Transit Accounts - Inter-Branch system module linking with CPC Cash accounts - Strong system controls which robust the overall process - Systematic reconciliation & settlement reports Automation of Safe Deposit Lockers:- Automated the manual locker operations - Automated the financial entries - Executed data cleansing -Implemented comprehensive reports Centralization of Inward & Outward Clearing:- Centralized the overall inward & outward clearing process - Comprehensive system modules - Real-time reporting dashboards - Strong financial and verification controls for settlements Automation of Cash Handling:- Automated the process of manual cash requests - Improved internal controls - Comprehensive real-time Tracker - Automated the financial entries - Applied systematic and regulatory reports

• Updates project timeline to maintain accurate and up-to-date project status• Involve in the project development by ensuring close follow ups to the relevant stakeholders• Generating reports for management decisions and assist them in mitigating the risk factors• Works in teams to monitor strength of projects and their operations• Coordinates in preparing the reports through different MIS by gathering information• Certifies tracking and monitoring on allocated projects• Making Process Flows and project procedural manuals • Update Project Team Leader on overall project planning through reporting and other means• Assists Project Team Leader with latest development and practices, as the case may be• Contributing towards departmental policy making• Involve in making system modules and amendments according to the project requirement and standards• Ensuring the smooth running of transactions related to project operations

• Managing end-to-end processing of Account Opening Documents • Preparation of different MIS Reports for management analysis• Monitoring and Reporting of Projects related to account opening and amendments • Implementation of Zakat and Tax Exemption Module • Implementation of System Automated Address Change Acknowledgment Letters • Automation of Work Stream Process System• Training and Workshops on Account Opening Process and its documentation to branches

Ensuring smooth processing of day to day operations of account opening, maintenance and related functions.