Responsibilities:• Oversee comprehensive user and license management, including onboarding and offboarding processes, role assignments, profile configurations, permissions, public group management, organization-wide defaults (OWD), and sharing rules.• Execute Salesforce configuration changes, encompassing Flow automation, assignment rules, approval processes, field modifications, page layouts, record types, dynamic layouts, application management, action configurations, custom settings, mobile administration, and the creation of dashboards and reports.• Manage the sandbox environment to facilitate testing and development activities.• Conduct surveys and gather requirements to translate user needs into scalable, best-practice solutions with a focus on delivering an exceptional user experience.• Identify and assess unused or underutilized platform features to enhance system efficiency.• Develop a platform roadmap and define priorities in collaboration with stakeholders.• Communicate any platform changes effectively to end users and stakeholders to ensure smooth transitions.• Implement data management practices to improve Salesforce data quality, including the establishment of rules and automation as necessary.• Perform proactive system maintenance tasks, including Security Reviews, Release Updates, Health Checks, and Optimizer assessments.• Address user support tickets promptly and effectively to maintain operational efficiency.• Monitor and enhance user adoption rates through targeted strategies and initiatives.• Provide training for new users and ongoing training for existing users to ensure proficient use of the platform.• Produce comprehensive technical documentation to support system processes and user training.• Collaborate with integrated applications, including DocuSign, Conga, Survey Gizmo, Mailchimp, and others, to enhance overall functionality and user experience.

Responsibilities:• Manage all aspects of user and license administration, including onboarding and offboarding of users, role assignments, profile configurations, permissions, and public group management.• Address and resolve user support tickets to ensure efficient system operation and user satisfaction.• Conduct surveys and gather requirements from users and stakeholders to identify needs and enhance system functionality.• Implement Salesforce configuration changes, including but not limited to Flow automation, field modifications, page layout adjustments, record type management, custom settings, and the creation of dashboards and reports.• Monitor user adoption rates and provide comprehensive training to users, along with the development of training materials as needed.

Responsibilities: • Technical support: Responding to technical support calls from staff, and providing support over the phone, remotely, or in person• System installation: Setting up and configuring new computers, networks, and software, including operating systems, anti-virus software, and applications• System maintenance: Monitoring and maintaining computer systems and networks, and keeping inventories of hardware and software• System troubleshooting: Diagnosing and fixing hardware or software faults, and other issues• System planning: Assessing current systems capabilities and architecture, and developing a plan for modifying or redesigning them• System testing: Performing testing, validation, and debugging to identify and address potential issues• System documentation: Keeping a record of issues, along with solutions, to refer to in future instances

Responsibilities:• Technical support: Responding to technical support calls from users, diagnosing and fixing hardware and software issues, and providing guidance on how to resolve issues• Installation and configuration: Setting up and configuring new computers, networks, software, and operating systems• User accounts: Creating, distributing, and maintaining user accounts and profiles• Maintenance: Monitoring and maintaining systems and networks, and keeping inventories of hardware and software• Backups: Managing backups of servers to prevent data loss• Documentation: Keeping a record of issues and solutions for future reference• New applications: Supporting the roll-out of new applications• Root cause analysis: Conducting root cause analysis to prevent future problems• Data migration: Handling data migrations and integrations• Enhancements: Recommending enhancements based on findings

Responsibilities:• Oversee design, implementation, and completion of highway projects under S106 and S38 of Highway Act.• Assist with approval of highway designs and drawings.• Site supervision of highway construction projects • Negotiating highway requirements between stakeholders: Developer (Client), Consultants, Client Project Manager, and main Contractor.

Responsibilities:• Oversee design, implementation, and completion of highway projects under S106 and S38 of Highway Act.• Assist with approval of highway designs and drawings.• Site supervision of highway construction projects • Negotiating highway requirements between stakeholders: Developer (Client), Consultants, Client Project Manager, and main Contractor.

Responsibilities:• Site surveying and site engineering setting up. • Assisting and supporting senior engineers and project manager