Massawar Hanif Sahabyal - Pmp Email & Phone Number

Pakistan

Alexandria, EG

Fort Worth, Texas, US

• 1. Quality AssuranceRight Sized the team with implementation of AI & enhanced Value addition for clients & operational teams
• Process Enhancement
• Auditing & Compliance
• Training Excellence
• Culture of Improvement
• Risk Mitigation

Fort Worth, Texas, US

• Launched an incubation site for Touchstone boosting the Revenue by 72%.
• Developed expansion opportunities with existing relationships in Mortgage, Real-Estate, Travel Reservation, E-retail, Fin-Tech, AI, Transcriptions, Book Keeping, Recruiting, and Education Sales Industry while helping.
• Anticipate and adapt to new technological advancements to overcome business, security, and compliance problems.
• Developed the structure of Business Development and Client Acquisition team while working closely with CMO.
• Effective planning and budgeting to maximize ROI and enhance profits to go over 58% for new accounts.
• Propose changes to the process, create policies & carry out periodic observation of audits & suggests improvements as necessary.

Fort Worth, Texas, US

Created PCI compliant infrastructure in collaboration with Director Information Security, compliance team & inter-departmental Synchronization.Initiated a Biz-Dev team code-named "Cookie Jar" to amp up new revenue streams for the company.Added new service verticals for Travel Reservations, E-Retail, AI Based Machine Learning Initiative, Book keeping and.

Fort Worth, Texas, US

Summary Managed relationships with B2B Clients for Market research, Surveys and Concierge Services in Mortgage, Real Estate and Educational Arena covering client facilitation for Mortgage transactions, concierge facilitation for Real Estate transactions and School Management System, providing support and research to Automotive and Education Sales.

Fort Worth, Texas, US

• Key Account Manager for clients in Finance, Real Estate, Education, and Sales Sector in the US.
• Allocation of Sales and Service Teams.
• Improving Service standards using Market Research and Call Analytics for Automotive Sector.
• Surveys for Market research and Business improvement analysis.
• Developing Concierge Services for Mortgage, Real Estate, and Educational sectors
• Improving client satisfaction (CSAT) scores for Mortgage and Real Estate transactions

Islamabad, Capital Territory, PK

• Taught Project Management, Risk Management, Business Continuity Planning, and Sustainable Development at Preston University.
• Utilized 12 years of industry experience from Touchstone Communications and YQ Meet and Assist to mentor students in critical thinking and practical skills.
• Implemented various teaching methods like lectures, case studies, and simulations to enhance student learning.
• Emphasized the importance of Project Management and Risk Management post-Pandemic COVID-19 for organizational success.

London, GB

• Account Manager - VISA & MasterCard relationship APEMEA (Asia, Pacific, Europe, Middle East, and Africa), Banks (HSBC, RHB, UOB, DBS, Citibank, Maybank) and travel agencies
• Implement a Business Development Strategy including RFP’s
• Work with the BDM team to maximize opportunities ensuring full sales cycles are maintained
• Manage a Call Centre team both local and remotely
• Ensure a five star level of service is provided across Operations, Customer Services, and Sales teams
• Achieve sales and revenue targets including forecasting

London, GB

• Worldwide Airport Concierge Operations
• Ensuring service standard compliance is maintained across all airports in our network.
• Provision of management reports to the CEO, Head of Business Development
• Oversee all the projects of new Applications and web portals for clients and service partners.
• Oversee the project of design and development of new company website.
• Manage budgets and invoices in a timely manner along with invoice reconciliation and quotations approval.

Karachi, Sind, PK

-Engaging the existing and potential customers to establish trust and building rewarding working relationships.-Maintaining the Company service standards by exercising professionalism and empathy when dealing with customers and is focused towards creating a WOW experience for the customer.-Conveying a consistent brand image that appeals to the.

West End, England, GB

• Job Description
• Identify potential customers; coordinating with them over Phone, E-mail and text message to complete the Sale.
• Working on the Client Referral rewards where Customers can make between 10 to 25 GBP for each customer they refer.
• Using World span GDS for Booking and issuance of tickets, complete knowledge of operating and finding the best deals using power Shopper and other Features.
• Achieve/Exceed assigned sales targets.
• Understand, support, and comply with all company policies and procedures.

Professional SummaryIdentify opportunities to enhance relationships with Clients, Delegates, and Celebrities Operate closely With Multinational companies like Telenor, PTCL, SNL, etc. to facilitate supplies Strengthen and add value to client relations Work closely with delegates and celebrity managers for bespoke event management.

- Freight Forwarding (Air/Sea)- Custom Clearance- Inland transportation- bonded & commercial and packaging as per client requirements.- Warehousing (Private Warehousing, Custom Bonded Warehousing, Management and Distribution),- Project Handling/Heavy Equipment Handling.- Import & export documentation services.- Legal Consultancy on Imports, Exports, and.

Geneva, Geneva, CH

Reporting Of Workshops, and Trainings Jointly Organized by PRCS and ICRC.

Geneva, Geneva, CH

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organisation. It promotes the humanitarian activities of its 186 National Red Cross Red Crescent Societies among vulnerable people. Experience Highlightshumanitarian assistance, disaster response, disaster preparedness, heath and care.

Sindh, PK

Team Lead (Emergency Response Team), Facilitation of trainings, Reporting, Monitoring and Evaluation, Liaising and Coordinating with Partners (IFRC, Turkkizilayi, Danish Red Cross, ICRC) Facilitated Trainings on First Aid, Emergency Response, Disaster recovery, psychosocial support, National Disaster Response plan, YABC, PHAST, WATSAN. Emergency response.

Karachi, Islamabad, Pakistan, PK

• Protégé Global is Subsidiary of MLM Inc. California, USAJob Description
• Listening to Objections of Insurance Companies and presenting appropriately to make an adjustment.
• Maintaining and developing relationships with Adjusters in Insurance Companies via Fax, Voicemail, Email and telephone calls.
• Arrange Appointment time with Insurance Companies to resolve the Cases of Unpaid Medical bills for Providers.
• Responding to incoming email and phone enquiries.
• Reviewing performance, aiming to meet or exceed targets.

SummaryLeading Delegations of Missing Persons to UNHCR, Establishing Partnership with Stake Holders, Co-ordinating Events and Activities across PakistanEstablishing Linkages with Local and International DonorsArranging Events, Activities and engagement drives in various Cities of PakistanCo-ordinating with Political and social Activists to gather the.

STEP (Slums Transformation & Empowering Population):The basic purpose of the STEP project is to empower slums of different areas of Pakistan. They are provided trainings of handicrafts skills and then the products made by them are sold through different exhibitions, and the revenue generated is used for the betterment of the slums community. This will.

Master Of Science - Ms, Project Management

Master’S Degree, Crisis/Emergency/Disaster Management

Bachelor Of Commerce (Bcom), E-Commerce/Electronic Commerce

Associate'S Degree, Mass Communication/Media Studies

Higher Secondary School Certificate (Pre-Engineering), Engineering