Joy Massey Email & Phone Number

Philadelphia, PA, US

El Segundo, CA, US

• At Lightship, I took the lead in transforming how we approach proposal pricing and project finance, ensuring that every project aligns with client goals while driving measurable revenue growth. From structuring.
• By analyzing study budgets and reconciling costs, I improved financial oversight and provided timely, actionable updates to project teams and clients.
• I introduced a refined pricing model after operational interviews, enhancing transparency, achieving margin goals, and equipping teams with clear financial expectations.
• Training project managers in advanced budgeting tools, I laid the foundation for scalable financial tracking and reporting.
• I maintained 100% client satisfaction, strengthening relationships that led to repeat engagements and long-term trust.

Cary, North Carolina, US

• Joining THREAD was an exciting challenge—building a proposal and contracts team from scratch required me to combine strategy, leadership, and operational precision. I implemented scalable processes, developed.
• I introduced a strategic pricing model, contributing to $2M in revenue and securing multi-year deals worth $30–40M by reimagining SaaS offerings to focus on client value.
• By fostering a culture of professional growth, I promoted team members into leadership roles, strengthening internal talent pipelines.
• I centralized customer-facing content, creating a repository that streamlined RFI, RFP, and contract responses for consistent and compliant delivery.
• Deploying Salesforce CRM, I transformed how we tracked opportunities, improving reporting and data-driven decision-making.
• I served as the compliance liaison, ensuring legal, quality, and privacy requirements were seamlessly integrated into all proposals.

Princeton, New Jersey, US

• At Covance, I focused on enhancing proposal consistency and efficiency by developing SOPs and leading cross-functional improvement initiatives. Whether crafting multimillion-dollar proposals or streamlining internal.
• I managed end-to-end proposal development for $3–5M projects, delivering 100% on-time completion and ensuring alignment across operations, finance, and business development.
• I reduced turnaround time by two days by introducing an internal text database that expedited draft completion.
• Creating detailed account profiles and a SharePoint library, I boosted sales teams’ access to insights, improving proposal strategy.
• I facilitated smooth onboarding for team members from merged business units, equipping them with the tools and training needed to succeed.

Princeton, New Jersey, US

• In this role, I streamlined sales onboarding processes and optimized internal communication systems to support a cohesive and efficient team. By collaborating with subject matter experts, I ensured new hires had the.
• I enhanced Salesforce.com usability by monitoring metrics, managing access, and optimizing tool functionality for the sales team.
• I developed a dynamic intranet page for the Global Commercial Organization, ensuring real-time updates and relevant content were always accessible.
• Redesigning the company-wide sales roster, I added fields for critical metrics, like performance and attrition, improving workforce visibility and decision-making.

Princeton, New Jersey, US

Provide executive level support to Global Vice President, Marketing, Vice President, Business Intelligence & Market Research, and related departments.

Washington, District Of Columbia, US

Bachelor Of Arts (B.A.), Liberal Arts And Sciences, General Studies And Humanities

English