Data Collection Specialist
CurrentGathered hours of audio and video data, facilitating performance testing and enhancements of the company's electronic devices.Developed Standard Operating Procedures (SOPs) and troubleshooting guidelines to streamline onboarding and training processes resulting in enhanced efficiency and accuracy.Troubleshot, flashed, and reimaged devices to determine issues & solve errors.Gained skills in gathering, cleaning, and analyzing large datasets for multiple workstreams to extract actionable insightsDemonstrated adaptability and flexibility by successfully contributing to multiple workstreams and priorities simultaneously.Received recognition for contributions to process improvement initiatives and efficiency gains within the organization.