It Manager
Directly reporting to CEO. In a multicountry environment, I’m responsible of:- Run & Maintain of the SAP R/3 core application and First Level Support Manager of SAP R/3 system’s users (approx 50) for all the modules installed and customized for Italy (BC, FI, AM, CO, HCM (PA, OM, TM), PS, SD, MM, WM, SRM- Run & Maintain of entire Internal Applications’ Portfolio (area Finance, Controlling, HR, Time Management & Expenses, CRM, SCM, Project Management, BW) and also of the data interchange with the core system SAP R/3- Manage all the projects related to IT area (HCM, CRM, BPM, CMS/ECM), from their discussion and definition to their monitor and communication status to Senior Management- Manage all the IT Reporting projects for F&A and Business managers related to weekly & monthly reporting, month end balance sheet, profitability, weekly & monthly job costing reports, budgets and rolling forecasts.- Leading the IT integration processes within F&A groups supporting the Change Management or the Business transformation, responsible for all projects that require data interchange or to reduce clerical work- Leading the Internal IT Applications group, responsible for every analysis, development (.Net, VStudio, ASP, Java) and deploy and also responsible for training to end users- Customize and follow the application activities’ plan, checking time spent and costs, using the most common methodologies and programs (eg. Microsoft Project) also scheduling regular statement of work with key users or other responsible. - Manage the Internal IT Applications’ Budget- IT Audit & Compliance SOX, IT responsible for law 231Main results achieved:• "CSC HRIS Italy" (redesign processes related to resources through the SAP’s HCM modules)• “CSC Omega” project in CSC Italy. deploy the SAP SRM system• Analyzed and created an “internal” CRM system for the management of the Business opportunities linked with SAP and Alfresco