Group Quality Management of a multi-production site company with production plants located in Italy, Romania, Turkey. Management of the whole Supplier base, located in Italy, Turkey, Romania, India and China. 12 people managed, including Engineers and professionals. Quality System Management (ISO 9001, SA8000, Bio certification, HACCP). Management of Customer audits. Management of Service Call Center.

European reference for quality management: interface between HQ company Qingdao (China) and major business clients and EU branches. Set up quality control system into Europe, and working with factories and technical department to continuously optimize and reduce costs at production phase. Increase brand quality reputation. Quality problem management: field monitoring, quality inspection, feedback to factories & headquarter departments (Quality, R&D, Procurement). Management and approval of new model introduction with field test activity. Service field data management (call rate, cost rate). Technical & standards support to branches and European service teams: IT, UK, DE, FR, ES, PL. Reference with main European test center (VDE, IQC, TUV) and industry organizations (CECED, CEI, ECODOM). Suppliers and product approval process for OEM products.

CANDY GROUP QUALITY MANAGER WET DIVISION – Products: washing machine top and front loader, tumble dryer top and front loader, washer dryer, dishwasher. Issuing of quality approval specification for components and products. Approval process management for new components and products introduction. Approval of supplier plant processes. Continuously quality improvement to reduce SCR (Service Call Rate). Team leader of Group Quality System ISO9001, ISO14001. Directives LVD, ROHS, WEEE, REACH.

Products covered: washing, cooling, and cooking products. Company reference to manage product technical file according CE European directives and to obtain quality approvals marks like: IMQ, BEAB, NEMKO, UL. Approval laboratory manager: safety, EMC and EMF test according European (EN) and international (IEC) standards.

Quality assessment on company producing electrical components and products using ISO9001 standard and EN46000 for medical equipment. For implementation of medical equipment compulsory CE approval mark, I was resident 6 months in Brazil at UNIAO CERTIFICADORA Sao Paolo City. The activity was to support Brazilian companies interested to export products to Europe.

I was the laboratory coordinator (10 engineers) for testing white goods on safety standard on IMQ own labs and using the labs of major European white goods producer like: CANDY, ELECTROLUX, WHIRLPOOL, SMEG, INDESIT, SAN GIORGIO. Member of national standard committee (CEI) for the issuing of new standards regarding safety on products and components.