Massimo Grechi Email & Phone Number

Monza E Brianza, Italia

IBM Outsourced service of “NEXI SPA” CustomerI’m working as Service Delivery Manager, single point of contact and accountability for the Run service, meets SLA and avoid service credits / penalties. Working across delivery teams to be the single service owner responsible for meeting service contractual, KPI. Support IBM Delivery Patner Executive to ensure the labour and technology costs for the service are in line with the plan of record to help achieve target margin.

Milano, Italia

Outsourced service of "Ansaldo Energia SPA" CustomerI worked as Service Delivery Manager, single point of contact and accountability for the Run service, meets SLA and avoid service credits / penalties.Working across delivery teams to be the single service owner responsible for meeting service contractual, KPI and SLA.

Milano, Italia

Comune di Milano CustomerI worked as Project Manager with the responsibilities on manage projects on the as-is customer J2EE applications, running on infrastructures based on Liferay and IBM WebSphere (WAS), meeting service contractual SLA for any MEV (evolutionary changes) and MAC (corrective changes) on the two major customer portal service, "www.muoversi.milano.it", "www.comune.milano.it" and ensure timing and cost respect for any single project phase until final customer UAT.

Milano, Italia

Outsourced service of "H3G" CustomerI worked as Service Delivery Manager, on international environment with delivery teams across Italy, Bulgaria and India. Lead ITIL process of Incident Mgmt, Problem Mgmt, Change Mgmt.Working across delivery teams to be the single service owner responsible for meeting service contractual KPI and SLA. Acting as a trusted partner of the delivery teams, account and the customer.Ensuring the labour and technology costs for the service are in line with… Show more Outsourced service of "H3G" CustomerI worked as Service Delivery Manager, on international environment with delivery teams across Italy, Bulgaria and India. Lead ITIL process of Incident Mgmt, Problem Mgmt, Change Mgmt.Working across delivery teams to be the single service owner responsible for meeting service contractual KPI and SLA. Acting as a trusted partner of the delivery teams, account and the customer.Ensuring the labour and technology costs for the service are in line with the plan of record to help achieve target margin. Show less

Milano, Italia

Storage advanced Management, changes Management, incidents Management and problems Management. Design and management of storage migration activities .Design and management of SAN migration activities.Migration and re-platforming of HP-UX, ESX, windows, Linux .

Milano, Italia

Configure and manage OS Unix , HP-UX , Sun Solaris, IBM Aix Configure and manage clusters services, HP MC/Serviceguard, Sun Cluster, IBM HACMP Configure and manage backups software Legato Network, HP DataProtector, IBM Tivoli Storage Manager.

Inverno E Monteleone,Pv, Italia

Mainframe operating system management IBM OS/390 MVS 370