I worked in Genoa for about 20 years in the logistics and shipping industry. For 13 years I live and work in Ireland as a customs broker. I worked at Ocean and General Maritime Agencies, (Grimaldi agency in Ireland) for almost five years as head of the agency in Cork. I am currently working as a customs broker and I deal with imports by sea and by air, carrying out all customs formalities, filling in customs documents (SAD), invoicing, transport reservations, deliveries, opening files, etc etc. My area of expertise includes - Management of customs operations. - Compilation of customs documents in Import and Export. - Consultation of customs tariff. - Management and organization of deliveries to customers, ensuring the timing required by the customer and shipping companies and providing the necessary customs documentation. - Relationships with customs authorities and customers. - Knowledge of Customs billing systems such as IFMS and BH Associates Ltd, systems used in Ireland. - Good knowledge of Office tools (Word, PowerPoint and Excel) used on a daily basis. - Good knowledge of spoken and written English. Education: - Diploma IIFA Irish International Freight Association - License for the transport of dangerous goods valid until 2024 - Diploma in Digital Marketing (City College Dublin Ireland) - Certificate SAP - ERP Certification - Certificate in Customer Service with ALISON- Certificate in ICloud Essential Trading with Linkedin - Certificate in Body Language for Leaders with Linkedin - Certificate in Project Management Simplified with Linkedin - Certificate in Writing Customer Service Emails with Linkedin - Certificate in Supply Chain Management online University of New Jersey - Graduated at the Liceo Artistico Paul Klee of Genova