-reserarch and promotion activities of partnership ana collaborations with international firms-relationships with the client for the project definition-cost estimation and control of the costs-logistic coordination-works direction, control of the operational timing

- I help to develop and implement a customer service policy- I analyze the customer satisfaction and I find the way to improve services;- I improve customer service procedures, policies and standards for my organization;- I investigate and solve customers' problems that are not resolve by call center

- management and maintenance of the relationship with directional Clients- development of the business: contact with new clients, creation of new business opportunity, control of the market tendencies- focusing on all the activities of sale and marketing: definition of the goals and of the commercial politics, editing business plan, analysis of the markets and of the competitor s- coordination of the sales net for the north- west Italy- management of all the complex negotiations and layout of the supply's contracts

- research and promotion activities of partnership and collaborations withinternational firms and government structures- relationships with the final client for the project definition- relationship with architects and Art Directors: accord among therequest and the technical - economics demands- coordination of the technicians for structures engineering and materialsearch- cost estimation and control of the costs- logistic coordination- accomplishment of the national and international fair practices- works direction, control of the operational timing and of the workprogress,