Service Manager compact line and Light equipment ; building and construction industry• Technical consultancy to the dealer network users and to the sales force • Product manager support :testing and setting new machines• To look for and suggest alternative solutions with reference to technical problems• To authorize dealer for service activities on key customer machine• Decision about warranty cases at the dealer (immediate decision on standard cases, otherwise… Show more Service Manager compact line and Light equipment ; building and construction industry• Technical consultancy to the dealer network users and to the sales force • Product manager support :testing and setting new machines• To look for and suggest alternative solutions with reference to technical problems• To authorize dealer for service activities on key customer machine• Decision about warranty cases at the dealer (immediate decision on standard cases, otherwise accordance with warranty department necessary) • Spare parts support• Sales & Marketing support define market trends and new business opportunities• Trainer for Service and Sales • Relations with magazine • Responsible for Demo machines ; Demo tour.• Responsible in the organization of open house; exhibitions;• Show less

From 2000 to 2005 Camoter ; importer of shredders ,trammels, wheel loaders for all Italy and excavators and only for a part of North ItalyResponsible for installing, starting, maintenance of machines. Responsible for a team of technical support across Italy, in the end responsible for the financial assistance office.

this position I was in charge of development European market, consolidating its competitive position through restructuring of the sales network, handling agents, dealers,and management key customers

I was in charge in the Italian area for customer management and development the dealers net