Massimo Testa Email and Phone Number

The Account Executive is the sales responsible for selected MSX Clients. He is leading the way in driving new sales for MSX, playing a key role in growing our business. As Account Executive I’m the first MSX interface with our Clients, I collect their needs in order to offer them the best possible solution. I manage the pre-sales, strategic selling and sales phases with all our Customers. I work to consolidate and increase the partnership with existing Clients and create new sales opportunity, with new potential Clients in the Automotive and non-Automotive fields. A strong engagement with our clients and a proactive partnership with the Value Streams are strategic to identify and develop optimal solutions based on Added Value for our clients and their customers.

Delivery Leader provide strategic operating guidance to drive business performance with focus on the value stream of Parts, Accessories & Service business.My role work with innovative technology to offer distinct solution portfolios in three strategic segments of the parts, accessories and service ecosystem (Convenience & Capacity, Parts and Accessories distribution, Fleet Readiness Services). The role is designed to growth the quality level of the solution in place, to manage the solution in the better way working on Paople, Economics, Tools, Customer Management, to be proactive to support the customer to the evolution of the strategy in Parts, Accessories and Service business.

In charge of managing multiple projects (local and Central programs) with different Customers (BMW of Italy – Hyundai Motor Company Italy – Kia Motor Company Italy). Dealing with stakeholders negotiating business extension, contracts and SLAs. Allocating assigned resources while monitoring P&L for the business unit assessing risk in spending budget.Responsible of all operational activities of the Company in different business areas as Parts Sales, Used Car, Body Shop, Sales and After Sales Coaching Process, Warranty Assessment and Warranty Audit, After Sales Training, New Tool Implementation; Scouting and Network Development.Direct manager of 44 employees. Strategic approach to:- Develop Program customization;- Develop Program Planning and Organization;- Managing Team;- Communicate with Customer Management as main direct interface;- Budget Control and New development;- New sales opportunities scouting;- KPI measurement and Target Achievement;- Implement Company Strategy to the Customers.

Project Responsible of the Authorized Network for the Parts Sales Business (1 Team with 11 Employees). Project Responsible of direct marketing activities to final customers in order to increase the volumes of workshop appointment. Main target of Increasing Genuine Parts Volumes with the Authorized Network and booking volumes of the Dealers workshop. Management of the Projects in order to guarantee:- Target Achievement;- Planning Activities;- Team management;- Customer interface;- Performance Analysis and Corrective actions;- Budget Monitoring and New Development;- Scouting for New Business Opportunities.

Project Responsible of the Doc Used Car program to Improve the quality level of Used Car business of the dealers network and to Increase the sales of buy back cars. (2 Teams – 14 Employees). The main activities are:- Target achievement;- Planning and organization;- Team management;- Customer interface;- Used Car process coaching and re-engineering;- Corrective actions and Improvement;- Budget monitoring and new development;- Remarketing business Mmanagement.

Field Manager to support the Used Car business of dealers Nnetwork assigned. In charge for different task as:- Coaching on Used Car process on dealers network- Network development: training and coaching on site;- Finance and stock analysis;- Loyalty campaign development;- Commercial campaign and processes improvement.

Field Consultant of the Parts Sales performance of the authorized network assigned. In charge for different task as:- Parts sales growth (authorized network) - Commercial and marketing strategy development and implementation - Target measurement, achievement and corrective action- Implementation wholesale processes and methodologies

Field Consultant of the Parts Sales performance of the authorized network assigned. In charge for different task as:- Parts sales growth (authorized network) - Commercial and marketing strategy development and implementation - Target measurement, achievement and corrective action- Implementation wholesale processes and methodologies