Significant expertise in negotiation skills and in understanding customer needs: able to manage an offer through its whole lifecycle and also to act interactively with the customer in order to find potential business development opportunities (up-selling, replacements and renewals).Thanks to an extreme focus on meeting and often exceeding target achievement, I always play an active role also in finding and attract new potential customers.Specialties: Strong and widely recognized communication skills: personal effectiveness and persuasion, empathy, demonstrated capability of securing customer loyalty through offering high level support. Deep knowledge of complex IT infrastructure. Excellent skills of virtualization, backup&archiving, storage consolidation, disaster recovery, business continuity, ECM.