Massimo Guizzetti Email and Phone Number
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Experienced in global markets (I worked in 10+ countries including UK, Norway, Switzerland and France), educated and trained as a CX & Product Design leader, I also have deep expertise in digital transformations – having led multiple Credit reimagination efforts to move Banks across segments from outdated processes to smooth, optimized and often self-serve user experiences for both customers and internal stakeholders, also through AI and GenAI.I also have a passion for Life Sciences where I conceive and build in an end-to-end manner B2B and B2C digital products to improve clinical outcome and HCP engagement. Here, I have envisioned and developed products in MedTech (e.g., orthopedics, rythm management, diabetes) and Pharma (e.g., biopharma production).Transforming complex business organizations, I lead cross-functional teams as large as 15+ including user-centric designers, software engineers, agile specialists and non-technical stakeholders, with focus on business impact.As a naturally curious and methodical design practitioner, I have developed formal coaching programs for designers and other digital experts on design thinking and agile methodologies.
Mckinsey & Company
View- Website:
- mckinsey.com
- Employees:
- 38962
-
Director, Customer Experience And ProductMckinsey & CompanyMilan, It -
Director, Customer Experience & ProductMckinsey & Company Nov 2022 - PresentMilan, ItalyExamples of process and product transformations across Europe:– Worked with a major European Bancassurance player to design a new retail underwriting process and supporting analysis tools. I led a cross-functional team to create the concept and oversaw the MVP version of a new customer-facing digital lending workflow and a credit analysis dashboard for Credit Specialists — the new process reached its 3-year budget after ~5 months and allowed a 2/3 operational cost reduction– Led a digital business building effort for an MedTech player in the diabetes space to design and build its first patient-facing digital platform (B2C). I spearheaded all work streams: business case and GTM strategy, product design and product development for a total of 15+ people — the platform is expected to generate a halo effect on MedTech device sales (+Xm€ by 2030) -
Associate Director, Customer Experience & ProductMckinsey & Company Oct 2020 - Nov 2022Milan, Italy -
Senior Experience DesignerMckinsey & Company Jul 2019 - Oct 2020Milan, Italy -
Experience DesignerMckinsey & Company Mar 2018 - Jul 2019Milan, Italy -
Communication DesignerCiacco Lab Feb 2014 - PresentCiacco is an innovative food player aiming at revolutionizing the fields of artisan gelato and leavened pastries by proposing products with creative flavors and no additives.Ciacco has been awarded prestigious recognitions, such as the "Tre Coni" by Gambero Rosso and the title of best gastronomic gelato in Italy.For Ciacco I am responsible for design and communication, and I curated the customer experience within the 2 shops in Parma (piazza Steccata) and Milan (via Spadari). -
Visual & Ux DesignerAccenture Nov 2015 - Feb 2018Milan | Berlin | Prague -
Interaction DesignerH-Farm Ventures Jan 2014 - Feb 2014Roncade -
Communication Design InternShiroi Studio Oct 2013 - Dec 2013Milan, Italy -
Communication Design InternThere Apr 2013 - Jun 2013Sydney, Australia -
PhotographerExtravega – Architectural Fabrications Dec 2011 - Sep 2012Milan, Italy
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Graphic DesignerVale Service Srl Feb 2011 - Sep 2011Milan, Italy
Massimo Guizzetti Skills
Massimo Guizzetti Education Details
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110/110 -
Graphic Design -
Torrescalla – Milano -
110/100 Cum Laude -
Liceo Classico Decio Celeri100/100
Frequently Asked Questions about Massimo Guizzetti
What company does Massimo Guizzetti work for?
Massimo Guizzetti works for Mckinsey & Company
What is Massimo Guizzetti's role at the current company?
Massimo Guizzetti's current role is Director, Customer Experience and Product.
What is Massimo Guizzetti's email address?
Massimo Guizzetti's email address is ma****@****ure.com
What is Massimo Guizzetti's direct phone number?
Massimo Guizzetti's direct phone number is +131284*****
What schools did Massimo Guizzetti attend?
Massimo Guizzetti attended Politecnico Di Milano, University Of Technology, Sydney, Residenze Universitarie Internazionali Rui, Politecnico Di Milano, Liceo Classico Decio Celeri.
What skills is Massimo Guizzetti known for?
Massimo Guizzetti has skills like Progettazione Grafica, Photoshop, Adobe Illustrator, Graphic Design, Indesign, Digital Photography, Grafica, Communication Design, Fotografia, Visual Identity, Design Thinking, Tipografia.
Who are Massimo Guizzetti's colleagues?
Massimo Guizzetti's colleagues are Megan Dweck, Sam Welton, Matthias Schuhmann, Uwe Ladewig, Momina Malik, Ludwig Tarnow, Nancy Gillen.
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