Massimo Guizzetti

Massimo Guizzetti Email and Phone Number

Director, Customer Experience and Product @ McKinsey & Company
Milan, IT
Massimo Guizzetti's Location
Milan, Lombardy, Italy, Italy
Massimo Guizzetti's Contact Details

Massimo Guizzetti work email

Massimo Guizzetti personal email

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About Massimo Guizzetti

Experienced in global markets (I worked in 10+ countries including UK, Norway, Switzerland and France), educated and trained as a CX & Product Design leader, I also have deep expertise in digital transformations – having led multiple Credit reimagination efforts to move Banks across segments from outdated processes to smooth, optimized and often self-serve user experiences for both customers and internal stakeholders, also through AI and GenAI.I also have a passion for Life Sciences where I conceive and build in an end-to-end manner B2B and B2C digital products to improve clinical outcome and HCP engagement. Here, I have envisioned and developed products in MedTech (e.g., orthopedics, rythm management, diabetes) and Pharma (e.g., biopharma production).Transforming complex business organizations, I lead cross-functional teams as large as 15+ including user-centric designers, software engineers, agile specialists and non-technical stakeholders, with focus on business impact.As a naturally curious and methodical design practitioner, I have developed formal coaching programs for designers and other digital experts on design thinking and agile methodologies.

Massimo Guizzetti's Current Company Details
McKinsey & Company

Mckinsey & Company

View
Director, Customer Experience and Product
Milan, IT
Website:
mckinsey.com
Employees:
38962
Massimo Guizzetti Work Experience Details
  • Mckinsey & Company
    Director, Customer Experience And Product
    Mckinsey & Company
    Milan, It
  • Mckinsey & Company
    Director, Customer Experience & Product
    Mckinsey & Company Nov 2022 - Present
    Milan, Italy
    Examples of process and product transformations across Europe:– Worked with a major European Bancassurance player to design a new retail underwriting process and supporting analysis tools. I led a cross-functional team to create the concept and oversaw the MVP version of a new customer-facing digital lending workflow and a credit analysis dashboard for Credit Specialists — the new process reached its 3-year budget after ~5 months and allowed a 2/3 operational cost reduction– Led a digital business building effort for an MedTech player in the diabetes space to design and build its first patient-facing digital platform (B2C). I spearheaded all work streams: business case and GTM strategy, product design and product development for a total of 15+ people — the platform is expected to generate a halo effect on MedTech device sales (+Xm€ by 2030)
  • Mckinsey & Company
    Associate Director, Customer Experience & Product
    Mckinsey & Company Oct 2020 - Nov 2022
    Milan, Italy
  • Mckinsey & Company
    Senior Experience Designer
    Mckinsey & Company Jul 2019 - Oct 2020
    Milan, Italy
  • Mckinsey & Company
    Experience Designer
    Mckinsey & Company Mar 2018 - Jul 2019
    Milan, Italy
  • Ciacco Lab
    Communication Designer
    Ciacco Lab Feb 2014 - Present
    Ciacco is an innovative food player aiming at revolutionizing the fields of artisan gelato and leavened pastries by proposing products with creative flavors and no additives.Ciacco has been awarded prestigious recognitions, such as the "Tre Coni" by Gambero Rosso and the title of best gastronomic gelato in Italy.For Ciacco I am responsible for design and communication, and I curated the customer experience within the 2 shops in Parma (piazza Steccata) and Milan (via Spadari).
  • Accenture
    Visual & Ux Designer
    Accenture Nov 2015 - Feb 2018
    Milan | Berlin | Prague
  • H-Farm Ventures
    Interaction Designer
    H-Farm Ventures Jan 2014 - Feb 2014
    Roncade
  • Shiroi Studio
    Communication Design Intern
    Shiroi Studio Oct 2013 - Dec 2013
    Milan, Italy
  • There
    Communication Design Intern
    There Apr 2013 - Jun 2013
    Sydney, Australia
  • Extravega – Architectural Fabrications
    Photographer
    Extravega – Architectural Fabrications Dec 2011 - Sep 2012
    Milan, Italy
  • Vale Service Srl
    Graphic Designer
    Vale Service Srl Feb 2011 - Sep 2011
    Milan, Italy

Massimo Guizzetti Skills

Progettazione Grafica Photoshop Adobe Illustrator Graphic Design Indesign Digital Photography Grafica Communication Design Fotografia Visual Identity Design Thinking Tipografia Branding Interaction Design Photography Fotografia Digitale Design Della Comunicazione Direzione Artistica Illustrator User Interface Design Concept Development Editorial Design Sviluppo Concettuale Ideazione E Sviluppo Design After Effects Information Design Typography Premiere Sketch Adobe Fireworks Art Direction Data Visualization Lightroom

Massimo Guizzetti Education Details

Frequently Asked Questions about Massimo Guizzetti

What company does Massimo Guizzetti work for?

Massimo Guizzetti works for Mckinsey & Company

What is Massimo Guizzetti's role at the current company?

Massimo Guizzetti's current role is Director, Customer Experience and Product.

What is Massimo Guizzetti's email address?

Massimo Guizzetti's email address is ma****@****ure.com

What is Massimo Guizzetti's direct phone number?

Massimo Guizzetti's direct phone number is +131284*****

What schools did Massimo Guizzetti attend?

Massimo Guizzetti attended Politecnico Di Milano, University Of Technology, Sydney, Residenze Universitarie Internazionali Rui, Politecnico Di Milano, Liceo Classico Decio Celeri.

What skills is Massimo Guizzetti known for?

Massimo Guizzetti has skills like Progettazione Grafica, Photoshop, Adobe Illustrator, Graphic Design, Indesign, Digital Photography, Grafica, Communication Design, Fotografia, Visual Identity, Design Thinking, Tipografia.

Who are Massimo Guizzetti's colleagues?

Massimo Guizzetti's colleagues are Megan Dweck, Sam Welton, Matthias Schuhmann, Uwe Ladewig, Momina Malik, Ludwig Tarnow, Nancy Gillen.

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