Massimo Micheli Email & Phone Number

Milan, It

Milano, Lombardia, Italia

Global Payments Platform in AWS Cloud- Defined initial strategic functionalities for cloud platform, aligning with market needs, margin, and constraints- Managed technical functions and resources for launching ECMS service to 300 client banks- Defined platform's evolutionary roadmap based on customer feedback, product owner priorities, and profitability- Ensured accountability for profitability, cost control, quality, and SLA resolution- Directly managed platform team (15 analysts and testers) and engaged 6 product development teams.Identified and integrated company portfolio products and market offeringsCBPR+ ISO 20022 message translator Delivery Project – client: Primary Bank in Chile- Managed project delivery for translating international payment messages into CBPR+ ISO 20022 standard for client bank- Supervised remote configuration and installation by local supplier- Ensured project profitability and cost control for internal and local supplier activities- Maintained product and service quality for client, despite outsourced technical services- Prepared technical sections of commercial proposals for South American market with area sales director, aligning with market needs and product portfolio

Milano, Lombardia, Italia

SWIFT Message Orchestrator Delivery Program - client: Primary Italian international bank- Planned and implemented master plan for 4 delivery projects, aligning with contracts and operational constraints.- Delivered projects for Consolidation, T2S, EBA, and CBPR+ message orchestration and data entry.- Strategically defined objectives with stakeholders, prioritizing and establishing control gates.- Collaborated with Product Owners to prioritize backlogs, considering client bank needs.- Defined product evolution with Product Owners to meet client bank needs, conducting Sprint Planning, and managing program budget.

Milano, Lombardia, Italia

SDA Bocconi School of Management, Executive MBA Candidate, 2025

Milano, Italia

Payments Gateway Service Manager - Billing area - Primary Italian Telco Company.- Overseeing IT services alignment with business objectives.- Defining strategic roadmap for Payments Gateway Service with stakeholders.- Planning and developing IT services, managing resources.- Monitoring service performance and implementing improvements.Foreign Advances Application PMO - Primary Italian international bank- Overseeing project activities for timeline and budget adherence- Coordinating external vendors for contract compliance and quality- Providing regular status reports to internal teams, stakeholders, and the client bank's top management- Allocating and optimizing resources, including personnel, budget, and infrastructure, while monitoring performance metrics for improvement

Milano, Lombardia, Italia

Instant Payments Service Manager - Innovative Payment Solutions - Primary Italian fintech- Ensure smooth operation and adherence to SLAs for Instant Payments Service, quickly resolving service disruptions by collaborating with technical teams- Implement strategic enhancements for service quality- Address customer requests promptly to ensure satisfaction, coordinating with internal development teams to align with service objectives- Monitor service performance and report insights to stakeholdersIT Strategy Manager for Sales Area - FastDelivery BU - Primary European Telco- Management of the mobile IT products used by sales force- Strategic product definition including prioritization of features and cost control, in accordance with the Sales Directors- Managed software and operations solution providers. Led an IT team of analysts and testers (4 resources)

Milano, Lombardia, Italia

Rental Dashboard Project Manager - Finance - Primary European Telco- IT Project Manager overseeing dashboard development for Vodafone Italy's land lease contracts.- Managed end-to-end project: gathered requirements, planned developments, tested, certified solution, and managed deployment.- Ensured successful go-live and production deployment.ADM2 vs ADM1 Productivity performance comparison - Primary European Telco- Verified software productivity post-contractual transition with the main vendor- Analyzed trends and compared with productivity prior to the new contract using IFPUG's Function Point Analysis- Project conducted in Portugal (part-time) and in English.

Milano, Italia

Master's Thesis Project in the field of Building Automation: defining the business case, scouting solutions, vendor selection, solution analysis and design, delivery, and go-live.

Executive Mba Candidate, 2025, Executive Mba Weekend

Activities and Societies: Executive Master in Business Administration

Master Of Engineering (Meng), Electronics | While Working Full Time

Activities and Societies: Internship at Saint Gobain for Master's Thesis. Period: 11/2010-11/2012

Bachelor Of Engineering (Beng), Electronics | While Working Part Time

Activities and Societies: Provided private tutoring in mathematics, physics, and computer science to high school seniors and first-year.

Maturita, Liceo Scientifico Tecnologico

Activities and Societies: Student Council Representative for 3 years Class Representative for 5 years