Massimo Mora Email and Phone Number

Network Protocol & Network Solution (WAN, LAN, DC Network, SDN, PEERING, ecc)E2E Design infrastructure (Cloud, NFVi, On-Premise DC, NetWork & Edge)E2E infrastructure cloudification (AWS, ON-PREMISE)Hardening & SecurityCTI Genesys (Voice, Media, Task)Telephony Platform & Protocol (ISDN, SIP, IMS)Telco BSS & OSS Solution & PlatformIoT\M2M Protocol, Platform & ServicesOT (Operational Technology) & Industrial IoTIoT Wireless NetWork (Cellular 2G,3G,4G,4,5G,5G, LPWAN, Heterogeneous network)IoT Vertical Solution (Metering, Building Management)Mobile 5G Architecture & Mobile 4G ArchitectureEnterprise Service Platform & IntegrationsComplex Network & Solution BluePrint IT Platform Solution BluePrintVMware, OpenStackCloud Orchestration e Operation & NFVi OrchestrationSystem Operation (SO): Microsoft Windows Server, RedHat (RHEL)Platform Middleware: Oracle Communications (OCCAS) IMS Application ServerGeneral knowledge of major standards and best practices

M2M/IoT Platform, OSGI/ACS Platform, WiFi OffLoad Platform, CTI Genesys, VMware, Amazon Web Services (AWS), Paralleles, NFVi, IMS Network, Telco Intelligent Network, SIP, Telco Middleware, OpenStack, HW Server Convergente, HW Server BareMetal, Swiching, Routing, SDN, SO: Windows/Unix/Linux, RDBS: MSSQL Server, OracleKnowledge of Project Management Techniques (PMOs) and drafting of technical specifications;General knowledge of major standards and best practices such as ISO 27001, ISO 22301, ISO 31000, Cobit, ITIL;Solution Presales & Innovative SolutionAbility to evaluate intervention projects on information systems;Ability to identify, manage, propose, and monitor service SLAs

Pre-sales EngineerBusiness PlatformVNF & Intelligent NFV InfrastructureIMS NetworkM2MIoT/IoECloudMobile SolutionWIFI Management Cloud SolutionPublic Safety Network & SolutionProximity, Marketing & AD Solution

Pre-sales EngineerImplementation of proposals and presentations in the field:NTT OSGI Platform (Framework and OSAP)Analysis of standards (ITU, OneM2M)LTE technologies and NGN TechnologiesNetwork Customer experienceM2M Solutions for Telco and Service ProviderSIM Management Device Management (DM)Analysis of commercial solutionsAnalysis of Japanese solutions

Pre-sales EngineerAnalysis, Presentations for innovative projects in Telco area.IVR SimulationTelco ProcessArchitectures NTT TbridgeVirtualization and Cloud

Designer / Project TMTOP Service: 800191101 Genesys Inbound 7.6, Genesys MultiChannelRouting 7.6, 7.6 VoicePortal Genesys, Genesys Reporting Icon / Infomart; Genesys Agent Desktop 7.6, 7.6 Genesys OutboundPresentation / Analysis / Development / Integration and implementation of the infrastructure dedicated multi-channel customers TOP Telecom Italy in the draft Integration fixed / mobile.

System EngineerGenesys Suite 6.5 Inbound, Outbound, IVR edify For FINECO: Genesys Genesys Voice Portal 7.2 and 7.2PBX: Ericsson MD110, SIP via Cisco VGBanca di Roma - Capitalia - Fineco (Via Telephone Services Branch, Branches Support, Customer Service Top) in financial year occupandomi / progressive maintenance of middleware Genesys 6.5 and Enterprise 7.2 Enterpise whose services: networkig, inbound, outbound and Internet suite (MAIL ) and telephony

System EngineerItalian Telecom Services (187.12) Analysis / Development / Integration strategies BRS Best Backup Routing Service.5.1.5 Platform Genesys Network Routing - Avaya & Alcatel Pbx SCP Network

System EngineerAnalysis / Development / Integration, network architecture, building strategies, configuration: Inbound / Outbound / Reporting / Internet Suite 6.1.Genesys Suite: Inbound 6.1/Outbound 6.1/Reporting 6.1/Internet Suite 6.1.Lucent Definity G3 PBX

System EngineerACI (Italian Automobile Club) Analysis Analysis / Development / Integration: Service Telebollo (IVR) Support Seal (Inbound) Technical Support Delegations (Inbound and Outbound)Genesys Suite 5.1.5 Inbound IVR Reitek contact CT, ASR and TTS, Genesys CC Analyzer Reporting + Brio, Genesys Outbound Nortel Meridian PBX

Employee at the Target Computer (http://www.targetinformatica.it/) Terni (Microsoft Solution Provider), in the role of Systems Engineer on Microsoft Windows 95/98 and Windows NT systems Network BackOffice Server / Windows 2000. Managed Clients: Rieti ASL, ASL Terni, Hospital S. Andrew and St. Philip Blacks in Rome.