Massimo Santo Mba Email & Phone Number

Switzerland

Overview:As the Test Manager, I established and lead a cross-functional QA team responsible for validating IoT and NMS platforms using both manual and automated testing techniques. My role encompasses tool selection, team recruitment, and process optimization to ensure high-quality product delivery within an Agile framework.Key Responsibilities:Team Setup and Management:Built and recruited a skilled QA team, managing both internal and external resources.Provided coaching and mentorship to enhance team performance.Tool Selection and Process Optimization:Led the selection of testing tools, implementing Python, Robot Framework, and Pytest to enhance automation.Defined testing workflows aligned with Agile methodologies (Kanban and Scrum).Test Planning and Execution:Developed comprehensive test plans for IoT and NMS platforms.Managed test bed setup for manual and automated validation.Conducted extensive UI and REST API testing.Test Automation:Automated critical tests using Python and Robot Framework, improving efficiency.Created custom Robot Framework keywords to streamline automation.Load and Stress Testing:Conducted network traffic simulations for load and stress testing of mesh networks.Bug and Issue Tracking:Managed the bug lifecycle using Jira, ensuring timely resolution of defects.

Overview:In my role as Integration Coordinator, I facilitated collaboration among teams responsible for integrating Access Networks, Core Networks, and Mobile Terminals within the PMR market. I focused on standardizing tool usage across different groups and promoting knowledge sharing among teams working on diverse products.Key Responsibilities:Unified Tool Usage: Standardized testing and integration tools across multiple teams, enhancing efficiency and consistency in processes.Knowledge Sharing: Fostered an environment of collaboration, facilitating workshops and meetings to share best practices and technical insights.Coordination: Worked closely with teams to align objectives and ensure seamless integration of network components, addressing challenges in real-time.Documentation: Created comprehensive documentation to support processes and facilitate onboarding of new team members.Skill Set:Integration ManagementCross-Functional CoordinationKnowledge Sharing and TrainingProcess Standardization

Milan Area, Italy

Overview:As a QA Lead, I was responsible for overseeing comprehensive test planning, team training, and management, ensuring the delivery of high-quality software products through rigorous testing processes.Key Responsibilities:Test Planning: Developed and executed detailed test plans aligned with project requirements.Team Training and Management: Trained team members on QA methodologies and tools, fostering a culture of continuous improvement and collaboration.Test Reporting: Created and maintained test reports to communicate findings and ensure transparency with stakeholders.Requirements Review: Reviewed system requirements to ensure testability and alignment with project goals.Test Design: Designed test cases and scenarios to validate software functionality effectively.Test Bed Design and Arrangement: Designed and set up test environments to facilitate accurate and efficient testing.Fault Management: Managed defect tracking and resolution processes to ensure timely fixes.Software Baseline Acceptance: Conducted validation activities to accept software baselines, ensuring readiness for deployment.Achievements:Improved test coverage and reduced defect rates through structured test design and thorough reporting practices.Skill Set:Test Planning and DesignTeam Leadership and TrainingRequirements AnalysisFault ManagementTest Environment Setup

Milan Area, Italy

Overview:As a QA Engineer, I focused on ensuring the quality of integrated software through comprehensive system testing, while also managing test planning and team development. My role involved validating software to meet quality standards for customer release.Key Responsibilities:Test Planning: Developed and executed test plans aligned with project requirements to ensure thorough validation.System Validation: Conducted system tests to validate integrated software against quality standards for customer release.Project Documentation Review: Analyzed project documentation to ensure comprehensive understanding and alignment with testing objectives.Feature Verification: Verified features on the Siemens GSM BSS prototype, ensuring functionality and performance.Bug Investigation and Fault Management: Managed defect tracking, conducted bug investigations, and oversaw the fault resolution process.Team Training and Management: Trained and mentored team members in QA methodologies and tools to enhance overall team effectiveness.Test Reporting: Created detailed test reports to communicate findings to stakeholders and ensure transparency.Achievements:Improved overall software quality and reduced defect rates through structured test design and diligent fault management.Skill Set:System Testing and ValidationTest Planning and DesignBug Investigation and Fault ManagementTeam Leadership and TrainingDocumentation Analysis

Master Of Business Administration (M.B.A.), Business Administration

Activities and Societies: Economics, Project Management, Organization, Business Processes, Business English, Business Strategy, Human.

Telecommunication Engineering, Telecommunications Engineering, 110/110

Thesis: "Estimation and Revelation for W-CDMA System with Multiple Antennas at the Receiver" Final Grade: 110/110

High School, 60/60

"Elio Vittorini" Lentini (SR) Final Grade: 60/60