Mastinder Singh Email & Phone Number

United States

I’m an experienced Cloud and Platform Engineer with a strong background in Site Reliability Engineering (SRE) and Data Science, specializing in banking and financial services. My work involves designing scalable, secure infrastructures, optimizing system performance, and making data-driven decisions to improve operations.I’m also well-versed in vendor selection, having led several Proof of Concept (PoC) projects to integrate new products and technologies. I thrive in transforming business needs into technical solutions and delivering cutting-edge innovations in cloud and platform engineering.

United States

I have extensive experience in both the technical and functional aspects of banking, covering a wide range of areas including wholesale banking, retail banking, commercial banking. My background combines deep technical expertise with a thorough understanding of core banking operations, enabling me to work effectively across various segments of the banking industry.Technical Expertise:- Cloud Platforms: AWS, Azure, GCP - Implementing cloud-native architectures and integrating banking applications with cloud services.Infrastructure & DevOps: Managing cloud and on-prem infrastructure using Kubernetes, Terraform, Jenkins, and CI/CD pipelines to streamline banking operations.Database Management: Experience with RDBMS (PostgreSQL, Oracle), NoSQL databases (MongoDB, DynamoDB)Automation: Implementing end-to-end automation in banking processes using tools like Ansible, Python scripting, and automated testing frameworks.Security & Compliance: Ensuring compliance with industry regulations (e.g., GDPR, PCI-DSS) through secure coding practices, encryption, and identity management.Observability & Monitoring: Using tools like appdynamics , elasticsearch DataDog, New Relic, and Prometheus for real-time monitoring of banking applications, ensuring operational resilience.

Bengaluru, Karnataka, India

Designed, deployed, and maintained Elastic clusters for production environments, ensuring high availability, scalability, and performance.Implemented effective cluster architectures and optimized resource allocation to meet specific use case requirements, resulting in improved search and indexing performance Designed and maintained high-availability Elastic clusters, improving search and indexing performance. Managed high-availability Elasticsearch clusters on physical servers, deploying and maintaining them using Ansible for improved search and indexing performance across the bank. Part of the observability team responsible for migrating AppDynamics from physical servers to a SaaS model, improving monitoring efficiency and scalability. Deployed and managed Grafana using Kubernetes, enhancing system monitoring and alerting capabilities, and rolled out the solution across the bank. Applied SRE best practices, including capacity planning, disaster recovery, and performance tuning, ensuring operational resilience and system stability. Automated system monitoring and incident management using Prometheus, improving overall system reliability. Collaborated with cross-functional teams to troubleshoot complex technical issues and improve observability across critical banking. infrastructure.

Extensive experience in utilizing JIRA, Confluence, and Bitbucket for project management, collaboration, and version control within the financial industry.Proficient in configuring and customizing JIRA workflows, issue types, and project templates to streamline and standardize processes across teams.Skilled in creating and maintaining Confluence spaces for documentation, knowledge sharing, and team collaboration, improving efficiency and ensuring accurate information dissemination.Proven track record in implementing best practices for code versioning and collaboration using Bitbucket, facilitating seamless collaboration among development teams and ensuring code quality.Experience in deploying and managing Elastic clusters, utilizing Elasticsearch and Kibana for log analysis and search functionality.Proficient in leveraging Splunk for log aggregation, monitoring, and troubleshooting, enabling proactive identification and resolution of system issues.Integration & API Management: Expertise in API integration for core banking systems and third-party services, facilitating seamless data exchange across platforms.Functional Expertise:- Wholesale Banking: Deep knowledge of the processes and technologies used in wholesale banking, including trade finance, treasury management, and corporate lending.Retail Banking: Hands-on experience with retail banking solutions, from customer relationship management (CRM) systems to payment gateways and mobile banking applications.Commercial Banking: Experience in automating and optimizing workflows for commercial banking, covering areas such as loan processing, risk management, and cash management services.

Bengaluru Area, India

Experienced IT Professional with expertise in the installation, configuration, and administration of Atlassian tools, Artifactory, GIT, and other software solutions. Proven track record in project planning, migration, and upgrading of systems. Skilled in user management, workflow settings, and access control. Currently seeking opportunities to contribute my skills and experience at HCL, working with esteemed clients like AXA.Summary of Qualifications:Extensive experience in installing, configuring, and managing Atlassian tools, including JIRA, Confluence, Bamboo, Sonar, and Fisheye, for effective project management and collaboration.Proficient in installing and configuring Artifactory and GIT, enabling efficient artifact management and version control within development environments.Strong expertise in planning and executing projects on Bamboo, including build configurations, integration testing, and deployment pipelines, to ensure seamless software delivery.Skilled in user management using Crowd and LDAP, maintaining user directories, permissions, and authentication for enhanced security and access control.Successfully performed upgrades of SVN from version 1.6 to 1.8, resolving compatibility issues and ensuring smooth functioning of the server.Experienced in migrating projects, workflows, and data between JIRA instances, as well as performing JIRA project migrations.Proficient in migrating Confluence spaces, applying access rules, and ensuring data integrity during the migration process.Led the upgrade of Bamboo from version 5 to 5.6.3, ensuring minimal downtime and providing improved features and performance.Managed the upgrade of SVN from version 1.6 to 1.8, implementing necessary fixes and optimizations for enhanced performance and stability.Installed and configured STASH cluster suite, ensuring high availability and scalability for GIT repositories.

Bengaluru Area, India

Experienced professional with expertise in Hedge Fund Applications, utilizing a range of technologies and tools. Skilled in building applications using Ant and Jenkins, deploying on WebLogic, resolving issues related to JMS and databases, running Oracle and Sybase scripts, and working with Solaris and AIX. Proficient in JIRA, Confluence, and Bamboo, performing tasks such as user administration, project management, and integration.Summary of Qualifications:Extensive experience in Hedge Fund Applications, demonstrating proficiency in various technologies and tools.Skilled in building applications using Ant and Jenkins, ensuring efficient and reliable builds.Proficient in WebLogic deployment, including creating new instances and managing deployments for seamless application operation.Experienced in resolving application issues related to JMS and databases, troubleshooting and implementing solutions to ensure optimal functionality.Knowledgeable in running Oracle scripts via Oracle Developer and Sybase scripts via Sybase Central, facilitating database management and data manipulation.Proficient in working with Solaris and AIX, providing expertise in Unix-based environments.Expertise in JIRA, Confluence, and Bamboo, performing tasks such as user administration, project creation, and integration between Bamboo and JIRA.

Bangalore

Developed and implemented a comprehensive Configuration Management Policy, including standardized naming conventions, to ensure consistency and accuracy in configuration item records.Established an auditing process for configuration items, conducting regular reviews to ensure compliance and data integrity.Designed and delivered a configuration management workshop/induction presentation, providing guidance on the fundamentals of configuration management and instructing users on creating and updating configuration item records with relevant relationships.Monitored change requests, verifying completion and promptly updating associated configuration item records to reflect the changes.Conducted daily reviews of newly created configuration item records, ensuring they contained complete information and were appropriately linked to relevant projects or change requests.Investigated and resolved issues related to duplicate or missing configuration item records, taking appropriate actions to rectify discrepancies and maintain accurate data.Collaborated closely with project teams to ensure configuration requirements were met before the "Go-Live" of new services, ensuring a smooth transition and optimal system performance.Provided general guidance and assistance on queries related to configuration management, addressing user concerns and offering expertise in best practices.Mentored the Deployment and Build Team, providing guidance and training on configuration management processes, tools, and techniques.Resolved environment issues on weblogic, SVN, Jenkins, Sonar, and JBoss, troubleshooting and implementing effective solutions to ensure system stability and reliability.Worked closely with developers, testing teams, DBAs, and project managers to successfully implement new projects, ensuring proper configuration management practices were followed and project objectives were achieved.

Bangalore

Experienced Build and Release Engineer with a strong background in verifying code, collaborating with development and QA teams, and implementing automation for streamlined build processes. Skilled in planning software releases, tracking defects and enhancements, and maintaining release roadmaps. Proficient in deploying applications on JBoss servers and implementing fully automated deployment solutions. Adept at monitoring production environments and providing guidance to team members. Seeking opportunities to leverage my skills and expertise in a challenging environment.Summary of Qualifications:Extensive experience in verifying build and release code, collaborating with development and QA teams, and ensuring code quality and integrity.Proficient in planning software releases and associated component builds, coordinating testing efforts, and tracking defects and enhancements throughout the development lifecycle.Skilled in interacting with engineering, middleware groups, and product support teams to address platform software issues and ensure seamless deployments.Strong expertise in maintaining software release roadmaps and integrating emergency software releases as needed.Knowledgeable in designing and implementing fully automated deployment solutions, improving efficiency and reducing manual effort.Experienced in monitoring production environments using tools such as SiteScope, Nagios, Leaflet, and Willy, ensuring system availability and performance.Proven ability to lead and guide team members, providing workflow guidance and support.Proficient in build automation using tools like Apache Ant and Maven, with a focus on J2EE applications and Apache web server setup for Maven repositories.Skilled in performing code merges and updates in fast-paced, business-critical, multi-stream development environments.

Usa/China

Remote Consultant | Freeborders (2010 - Dec 2011)Experienced remote consultant who worked with Freeborders, serving USA clients. Proficient in a wide range of technologies, including Linux, J2EE, Oracle, IIS, Apache, JBoss, Splunk, SSH Process Automation, Nagios, JBoss SOA, WebSphere, JON Server, Terracotta Server, and IBM Rule Server. Specialized in the "Weadmin" project, utilizing these technologies to provide effective solutions.Responsibilities:Played a key role in the "Weadmin" project, leveraging Linux, J2EE, Oracle, IIS, Apache, JBoss, Splunk, SSH Process Automation, and Nagios to develop and deliver robust solutions.Demonstrated expertise in JBoss SOA, WebSphere, JON Server, Terracotta Server, and IBM Rule Server, ensuring smooth implementation and operation of these technologies.Collaborated closely with USA clients, understanding their requirements, and providing remote consulting services to address their specific needs.Engaged in project planning, implementation, and support, ensuring successful project outcomes and client satisfaction.Conducted troubleshooting and resolved technical issues related to the implemented technologies, ensuring the system's smooth functioning.Offered technical guidance and recommendations to clients, providing expert advice on best practices and optimal utilization of the technologies involved.Assisted in process automation through SSH, improving efficiency and reducing manual efforts in system administration.Monitored system health using Nagios and implemented necessary measures to maintain system availability and performance.Actively participated in project meetings, providing updates, progress reports, and insights on technology-related matters.Collaborated with cross-functional teams, including developers, administrators, and project managers, to achieve project goals and deliver high-quality solutions.

Uk Bristol

Experienced IT Professional with a focus on AXA UK's production environment, specializing in financial applications. Skilled in collaborating with QA, Mainframe, and Development teams to resolve issues in the production environment. Proficient in managing Apache, Tomcat, and WebLogic servers, as well as Oracle server with horizontal and vertical clustering. Experienced in creating documentation, procedural guides, and training materials for tools and processes. Adept at coordinating with project managers and senior management to ensure successful deployment of financial applications in the production environment.Summary of Qualifications:Extensive experience working in AXA UK's production environment, specifically with financial applications.Skilled in collaborating with QA, Mainframe, and Development teams to identify and resolve issues in the production environment, ensuring minimal disruption to critical systems.Proficient in managing Apache, Tomcat, and WebLogic servers, ensuring their availability, performance, and scalability.Experienced in Oracle server management, including horizontal and vertical clustering, to ensure high availability and fault tolerance.Strong documentation skills, including creating procedural guides, Prod-Guide instructions, and training materials for tools and processes.Adept at coordinating with project managers, senior managers, and general managers to create comprehensive documentation for all processes and tools.Knowledgeable in deployment processes and procedures, specifically for financial applications, ensuring smooth and successful deployments in the production environment.

Baroda

Experienced IT Professional with a focus on web hosting on JBoss, Tomcat, and WebLogic servers. Skilled in implementing analog log servers, IIS, Windows server clustering, MSSQL clustering, change and problem management, and supporting a broad range of technologies. Adept at performing in-depth systems event analysis, log file analysis, and troubleshooting to ensure smooth delivery and support of critical business processes.Summary of Qualifications:Extensive experience in web hosting on JBoss, Tomcat, and WebLogic servers, ensuring efficient and reliable hosting of websites and applications.Proficient in implementing analog log servers, facilitating comprehensive log analysis for monitoring, troubleshooting, and performance optimization.Skilled in IIS implementation, providing web server functionality in Windows environments.Experienced in Windows server clustering, ensuring high availability, scalability, and fault tolerance of server environments.Knowledgeable in MSSQL clustering, enhancing database availability and performance for critical applications.Strong background in change and problem management, ensuring smooth operation and minimizing impact on production, QA, and staging systems.Proficient in supporting a broad range of technologies, from Windows through Unix to various applications, enabling comprehensive technical support for diverse environments.Adept at performing in-depth systems event analysis, proactively identifying potential impacts to critical business processes and taking appropriate actions.Experienced in analyzing processes and log files, retrieving and reviewing information to facilitate monitoring and troubleshooting activities throughout the delivery stages.

Bangalore

Experienced IT Professional specializing in clustering JBoss servers for voice SMS cluster suites, deployment of artifacts on JBoss application servers, and promoting voice SMS services across Pan India. Skilled in client and technical management, installation, configuration, and troubleshooting of various applications, and establishing and maintaining system connectivity. Adept at utilizing monitoring tools, implementing SAN for high availability, and owning the application deployment process. Seeking opportunities to contribute my skills and expertise in a dynamic company.Summary of Qualifications:Extensive experience in clustering JBoss servers for voice SMS cluster suites, ensuring high availability and scalability of critical services.Proficient in deploying artifacts on JBoss application servers, managing the release process, and ensuring successful and efficient deployments.Skilled in promoting voice SMS services across Pan India, collaborating with stakeholders, and executing strategic marketing campaigns to drive customer engagement and adoption.Experienced in working closely with client managers and technical managers to implement projects on client networks, ensuring smooth implementation and customer satisfaction.Strong expertise in installation, upgrade, configuration, and troubleshooting of various applications, ensuring optimal system performance and resolving issues promptly.Knowledgeable in establishing and maintaining connectivity between different systems, enabling seamless data exchange and integration.Proficient in utilizing monitoring tools to proactively monitor and manage system environments, ensuring stability, performance, and security.Experienced in implementing SAN solutions for high availability of application servers, improving system reliability, and minimizing downtime.Process owner of application deployment in Idea Cellular premises, responsible for coordinating and overseeing deployments.

Pune

Provided voice-based technical support to customers with Linksys home user routers, assisting with setup, configuration, and troubleshooting of hardware devices.Handled incoming customer calls, actively listening to their concerns, and providing accurate and timely resolutions.Conducted thorough troubleshooting to identify and resolve router-related issues, guiding customers through step-by-step solutions.Assisted customers in configuring routers, establishing network connections, and resolving network connectivity problems.Effectively diagnosed hardware faults, identified appropriate solutions, and facilitated the replacement or repair process.Documented customer interactions, including issue details, troubleshooting steps, and resolutions, ensuring accurate and comprehensive records for future reference.Managed support tickets, ensuring prompt and efficient resolution of customer issues within defined service level agreements (SLAs).Collaborated with cross-functional teams, including network engineers and developers, to escalate complex issues and ensure timely resolution.Contributed to knowledge base articles and documentation, providing valuable insights and tips to enhance customer self-help resources.Maintained a customer-centric approach, ensuring high levels of customer satisfaction through effective communication, empathy, and professionalism.

Pune, Mathematics And Computer Science

Activities and Societies: Cricket team, athletics teamStudied in central board of secondary education board till higher secondary school

Master'S Degree, Computer Science

G. : B.Sc, Electronics;, First Class

Activities and Societies: Organizing Trips Organizing movie group Organizing cricket team Repair ShopBachelor of eletronics

Product Managment, Product Management