Masud Parves is a Elevating Customer Experience and Satisfaction at MEDTEC LLC.
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Email Support Rep And Administrative Operations AssistantMedtec Llc Oct 2020 - PresentNew Jersey, United States• Provided exceptional customer support by promptly responding to emails, addressing inquiries, and offering tailored solutions.• Maintained accurate bookkeeping records, ensuring financial transactions were recorded and reconciled.• Managed logistics operations, coordinating shipments and ensuring timely delivery of products.• Resolved payment disputes efficiently, ensuring customer satisfaction and minimizing financial discrepancies.• Processed Walmart and Amazon returns… Show more • Provided exceptional customer support by promptly responding to emails, addressing inquiries, and offering tailored solutions.• Maintained accurate bookkeeping records, ensuring financial transactions were recorded and reconciled.• Managed logistics operations, coordinating shipments and ensuring timely delivery of products.• Resolved payment disputes efficiently, ensuring customer satisfaction and minimizing financial discrepancies.• Processed Walmart and Amazon returns, adhering to established procedures and maintaining high standards of quality. Show less -
Executive (Administration, International Trade & Compliance)Universal Engineering 2013 - Jul 2019Chattogram, Bangladesh• Successfully managed international trade operations, from sourcing to importing, ensuring timely delivery and compliance with regulations.• Maintained accurate bookkeeping records and financial documentation, ensuring transparency and accountability.• Demonstrated expertise in e-tender management, effectively handling bidding processes and securing contracts.• Ensured ISO compliance by implementing and maintaining quality standards.• Provided IT support to internal teams… Show more • Successfully managed international trade operations, from sourcing to importing, ensuring timely delivery and compliance with regulations.• Maintained accurate bookkeeping records and financial documentation, ensuring transparency and accountability.• Demonstrated expertise in e-tender management, effectively handling bidding processes and securing contracts.• Ensured ISO compliance by implementing and maintaining quality standards.• Provided IT support to internal teams, troubleshooting technical issues and ensuring smooth operations. Show less
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Technology And Course CoordinatorGreen View Model High School Jan 2014 - Dec 2015Chattogram, Bangladesh• Coordinated technology integration efforts, implementing innovative solutions to enhance the learning experience.• Managed course schedules, curriculum development, and student progress tracking.• Collaborated with teachers to provide training and support in utilizing technology tools effectively.• Conducted regular assessments to evaluate the effectiveness of educational programs and identify areas for improvement.
Masud Parves Education Details
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NiitInformation Technology
Frequently Asked Questions about Masud Parves
What company does Masud Parves work for?
Masud Parves works for Medtec Llc
What is Masud Parves's role at the current company?
Masud Parves's current role is Elevating Customer Experience and Satisfaction.
What schools did Masud Parves attend?
Masud Parves attended Niit.
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Masud Parves
Sr. Manager | Digital Rights Management | Youtube Cms | Ott | Youtube Growth Strategist | Digital Media Strategist | Seo | Media Buying | Shark Tank Bangladesh | Content ProductionDhaka, Bangladesh -
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Masud Parves
Production Manager At Bat | 12 Years Of Experience In Ops (Npi, Plan, Manufacturing, Quality) | Lean AdvocateDhaka, Bangladesh1bat.com
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