Masuma Bhuyan Farha Email & Phone Number

Dhaka, Bangladesh

Responsibilities:# Conducting in depth consultation to understand student academic backgrounds, career goals, preferred study options.# Assist students with the application process, including preparing application documents, visa applications.# Attend training sessions with partner Universities.# Attend recruitment partner Exhibitions and Conferences.# Stay up to date with the information of the changes of policies of visa and immigration.

 Organized 30 campaign in 2 years resulting in higher study opportunities and future career pathways. Act as sole representative for the University, with significant autonomy and independence, ensuring their actions reflect the reputation of the institution. Help student to choose the right career pathway for Higher Education. Develop and maintain productive relationships with schools, universities, alumni and other key stakeholders in Bangladesh. Working with the Designated School officials ( DSO) and admission team (International) and make the admission as much as effective and efficient for the student. When required, support the Admissions and Enquiries Team with application processing and enquiry management. Organize and participate in events and Expo to provide in-depth information about WUST. Work as Brand Ambassador when necessary for the promotion of WUST. Supporting with the development of itineraries for visiting staff of the University, including the Recruitment Team, Academics and Senior Management. Contribute to the creation of content for digital platforms, including blogs and social media, providing useful and relevant information, advice and guidance in order to promote the University and its courses to a wide range of audiences in Bangladesh Follow up the alumni and prospective student of WUST Working as both Team leader and team player and perform other duties according to the role required. Significant experience of student recruitment, student marketing, outreach, or admissions in a higher education setting. Experience of working in a customer-focused environment.

Dhaka, Bangladesh

 Providing support for recruitment , including but not limited to conducting hiring needs analysis, conducting interviews and reference checks. Engaging talent on their career and developmental needs. Identifying and partnering with client. Identify their talent requirements and and ensure their hiring needs. Achiving and exceeding placement benchmark relating to time to fill, diversity placement and candidate satisfaction. Developing a portfolio of client and candidates within my focus area Managing recruitment assignments from sourcing talent to successful placements Support candidate on CV writing, interview preparation and other process in recruitment. Providing candidates and clients with advice on market trends. Participating in and/or leading projects focus on continuous improvement.

Dhaka, Bangladesh

 Worked as an assessor of three talent recruitment Programs. Conducted competency based ‘interview’ sessions.  Facilitated competency based ‘group discussion’ sessions according to ORCE model (Observe, Record, Classify and Evaluate). Acquainted with ‘how to conduct a virtual assessment centre’?

I worked in this group as a Management Associate. In this group “Skills Canvas” we encourage students, fresher’s and professionals to share their knowledge with us. And they also can learn different knowledge about different skills from this group. It was a voluntary role and happy to be a member of the management team. Some of my accomplishments are:-- Prepared five job circulars and helped the hiring manager recruiting four team members per month.- Developed and published eight contents. Performed other task i.e;preparing Google forms and notice, arranging zoom meeting.- Facilitated six workshops and supported other team membersWe welcome all to join this group. For joining: https://www.linkedin.com/groups/13876329.Thank you

Liverpool, United Kingdom

Accomplishments:• Greeting a diverse range of customer and respectful with them equitably and accurately through strong oral communication skills.• Excellent resilience and proven record of solving some undesirable situations tactfully within the rules and regulations of the company provided. • Trained team of 25 employees for the smooth operation of customer service#Helped Manager on new staff recruiting and provide them training.# Maintained a good relation all levels of people.

Liverpool, United Kingdom

Accomplishments :• Experienced working with high loads of work pressure and new team. Attended 19 matches and coached new hires.• Understand the special inquiries of customers and solve them first. • Proven record serving of 73 customers per hour that represents the efficiency and effectiveness of customer service.

Dhaka,Bangladesh

Accomplishments :• Managed miscellaneous tasks and handled a class of 45 students.• Patience and multi roleplaying were highly desirable for this position.

Dhaka,Bangladesh

Accomplishments :• As an internee, observed the work of the business development department. Helped business development manager with new businesses plan.• Prepared notes of possible opportunities and cost of upcoming projects. • Identified the competitor's key steps with the project. Visited the factory to observe the inventory of ice-cream unit. • The proposed solution to more effective use of raw materials and finished goods by maintaining an inventory system.

Krishi Market Branch

Accomplishments :• Experienced with basic of banking i.e, bank account opening, helping customers in fill-up the KYC ( Know Your Customer) form, checking key documents and taking the acknowledgement of relevant information to reduce the fraudulent activities about the account holder. • Provided information on different forms of investment banking and benefits of each to the account holder.• Introduced with the knowledge of key areas of foreign exchange operation including proper rules and regulations.

Master Of Social Science, International Human Resource Management, Merit

Activities and Societies: Volunteer of HR employability network and active member of the student union. Modules Covered: Developing.

Master Of Business Administration - Mba, International Business, 3.21 Out Of 4.00

Module Covered: International Strategic Management, Negotiation and Diplomacy in Int. Business, Business Communication, International.

Bachelor Of Business Administration - Bba, Finance, 3.81 Out Of 4.00

Higher Secondary Cetificate, Business Studies

Secondary School Certificate, Business Studies