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Mark Swain Email & Phone Number

Driving Customer Success and Growth as a Global Director of Customer Success at Pitcher
Location: Boise Metropolitan Area, United States, United States 7 work roles 1 school
1 work email found @seismic.com 2 phones found area 858 and 855 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email m****@seismic.com
Direct phone (858) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Pitcher
Role
Driving Customer Success and Growth as a Global Director of Customer Success
Location
Boise Metropolitan Area, United States, United States
Company size
113 employees

Who is Mark Swain? Overview

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Quick answer

Mark Swain is listed as Driving Customer Success and Growth as a Global Director of Customer Success at Pitcher, a company with 113 employees, based in Boise Metropolitan Area, United States, United States. AeroLeads shows a work email signal at seismic.com, phone signal with area code 858, 855, and a matched LinkedIn profile for Mark Swain.

Mark Swain previously worked as Engagement Director, Global Services at Seismic and Director, Customer Success at Seismic. Mark Swain holds Bs, Computer Science from Uc San Diego.

Company email context

Email format at Pitcher

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{first_initial}{last}@seismic.com
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AeroLeads found 1 current-domain work email signal for Mark Swain. Compare company email patterns before reaching out.

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Profile bio

About Mark Swain

As an Engagement Director at Seismic, I leverage my 11+ years of experience in software development, project management, and customer success to deliver strategic and technical solutions for enterprise clients in the financial services sector. I am a Seismic Certified Administrator and an expert in agile project management methodologies and web applications.I lead a team of customer success managers and implementation consultants who work closely with account executives, product managers, and engineers to ensure the successful onboarding, adoption, and retention of Seismic's software-as-a-service platform. I oversee 20+ concurrent projects, define the scope and criteria for success, translate customer needs and issues into business requirements, and craft detailed solutions that meet and exceed customer expectations. I also support business development and customer relationship management activities, such as proposals, demos, training, and feedback. My mission is to enable and empower customers to achieve their digital transformation and business goals with Seismic.

Listed skills include Agile Methodologies, Sql, Software Development, Scrum, and 18 others.

Current workplace

Mark Swain's current company

Company context helps verify the profile and gives searchers a useful next step.

Pitcher
Pitcher
Driving Customer Success and Growth as a Global Director of Customer Success
Boise, ID, US
Website
pitcher.com
Employees
113
AeroLeads page
Company profile
View company profile Email format
7 roles

Mark Swain work experience

A career timeline built from the work history available for this profile.

Driving Customer Success And Growth As A Global Director Of Customer Success

Pitcher

Boise, ID, US

Engagement Director, Global Services

Current
Seismic

San Diego, CA, US

Apr 2021 - Present

Director, Customer Success

Seismic

San Diego, CA, US

Jun 2020 - Apr 2021

Senior Manager, Customer Success Financial Services

Seismic

San Diego, CA, US

  • Senior manager position responsible for managing implementation of SAAS projects for large Financial Services, Wealth Management and Banking clients from inception to production roll out
  • Lead the process of new customer implementations
  • Manage 20+ concurrent onboarding projects all in different phases
  • Define criteria for success and scope implementation solutions in conjunction with the account team
  • Serve as a key member of the account management team
  • Work daily with customers to ensure success of projects and ongoing client satisfaction
Nov 2014 - Jun 2020

Software Project Manager

Innovasystems International, Llc

San Diego, CA, US

  • Develop and maintain project work breakdown structure and iteration schedule based on product roadmap
  • Prioritize technical requirements, bug and changes requests in order to maintain a balance between customer and product needs (addressing defects, removing technical debt)
  • Manage changes in project scope, identifies potential challenges, and devises contingency plans
  • Identify, manage and mitigate risks and issues
  • Create and maintain resource, communication, project plans and charter
  • Manage cross-functional team of architects, developers, testers, business analyst and user education specialist
Mar 2013 - Oct 2014

Software Product Manager

Innovasystems International, Llc

San Diego, CA, US

  • Consult business partners to clarify and define complex project requirements, budgets and business cases, including statements of work
  • Establish product roadmaps across multiple releases and maintain a prioritized product requirements backlog for current and future products
  • Led end-to-end product management, demonstrating ownership of the entire process from beginning to end
  • Translate and document client business objectives into technical requirements for the engineering team
  • Manage all requirement changes through formal Configuration Management
  • Implement compliance with all Government regulations related to security, data privacy (PII) and medical records (HIPPA)
Sep 2007 - Oct 2014

Software Engineer

Innovasystems International, Llc

San Diego, CA, US

  • Designed, built, and unit tested object-oriented web applications using C#, Microsoft SQL 2005, HTML, client-side scripting, CSS and XML
  • Specialized in presentation layer development with a passion for maximizing application ascetics and the user experience
  • Debugged, fixed and refactored existing code based on project priorities
  • Collaborated with requirements owners, project management and architects to validate customer requirements
  • Responsible for researching, mastering and prototyping new technology and 3rd party commercial products for project use
  • Performed exploratory testing to expose potential defects and or security vulnerabilities
Sep 2003 - Sep 2007
Team & coworkers

Colleagues at Pitcher

Other employees you can reach at pitcher.com. View company contacts for 113 employees →

BA Berk Arslan Berk Arslan Colleague at PitcherAnkara, Ankara, Türkiye, Turkey View → FM Filipe Marques Filipe Marques Colleague at PitcherLisboa, Lisbon, Portugal, Portugal View → MC Melih Cevhertaş Melih Cevhertaş Colleague at Pitcherİzmir, Türkiye, Turkey View → CD Caner Duygun Caner Duygun Colleague at PitcherIstanbul, Türkiye, Turkey View → JF Jim Franzel Jim Franzel Colleague at PitcherAppleton, Wisconsin, United States, United States View → YK Yaşat Kadir Bilgin Yaşat Kadir Bilgin Colleague at PitcherIstanbul, Türkiye, Turkey View → TG Tiago Godinho Tiago Godinho Colleague at PitcherSintra, Lisbon, Portugal, Portugal View → MS Marc Schnabolk Marc Schnabolk Colleague at PitcherNew York City Metropolitan Area, United States View → ZP Zsuzsanna Pázmándi Zsuzsanna Pázmándi Colleague at PitcherBudapest, Budapest, Hungary, Hungary View → OD Oliver Dold Oliver Dold Colleague at PitcherZurich, Zurich, Switzerland, Switzerland View →
1 education record

Mark Swain education

  • Uc San Diego
    Uc San Diego
    Computer Science
FAQ

Frequently asked questions about Mark Swain

Quick answers generated from the profile data available on this page.

What company does Mark Swain work for?

Mark Swain works for Pitcher.

What is Mark Swain's role at Pitcher?

Mark Swain is listed as Driving Customer Success and Growth as a Global Director of Customer Success at Pitcher.

What is Mark Swain's email address?

AeroLeads has found 1 work email signal at @seismic.com for Mark Swain at Pitcher.

What is Mark Swain's phone number?

AeroLeads has found 2 phone signal(s) with area code 858, 855 for Mark Swain at Pitcher.

Where is Mark Swain based?

Mark Swain is based in Boise Metropolitan Area, United States, United States while working with Pitcher.

What companies has Mark Swain worked for?

Mark Swain has worked for Pitcher, Seismic, and Innovasystems International, Llc.

Who are Mark Swain's colleagues at Pitcher?

Mark Swain's colleagues at Pitcher include Berk Arslan, Filipe Marques, Melih Cevhertaş, Caner Duygun, and Jim Franzel.

How can I contact Mark Swain?

You can use AeroLeads to view verified contact signals for Mark Swain at Pitcher, including work email, phone, and LinkedIn data when available.

What schools did Mark Swain attend?

Mark Swain holds Bs, Computer Science from Uc San Diego.

What skills is Mark Swain known for?

Mark Swain is listed with skills including Agile Methodologies, Sql, Software Development, Scrum, Web Applications, Agile Project Management, Business Analysis, and Project Management.

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