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Mat Dunn Email & Phone Number

O365 Help Desk Technician at Mayo Clinic at Mayo Clinic
Location: Jacksonville, Florida, United States 5 work roles 1 school
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Current company
Mayo Clinic
Role
O365 Help Desk Technician at Mayo Clinic
Location
Jacksonville, Florida, United States
Company size
10 employees

Who is Mat Dunn? Overview

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Quick answer

Mat Dunn is listed as O365 Help Desk Technician at Mayo Clinic at Mayo Clinic, a company with 10 employees, based in Jacksonville, Florida, United States. AeroLeads shows a matched LinkedIn profile for Mat Dunn.

Mat Dunn previously worked as O365 Help Desk Technician at Mayo Clinic and Field Specialist at Emtec Inc.. Mat Dunn studied at Pedro Menendez High School.

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Mayo Clinic

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Profile bio

About Mat Dunn

I am an IT Support Technician

Current workplace

Mat Dunn's current company

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Mayo Clinic
Mayo Clinic
O365 Help Desk Technician at Mayo Clinic
200 First St. S.W., Rochester, Minnesota 55905, us
Website
mayoclinic.org
Employees
10
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5 roles

Mat Dunn work experience

A career timeline built from the work history available for this profile.

O365 Help Desk Technician

Current
Mayo Clinic

Rochester, Minnesota, US

  • Assisted in an Exchange Migration to O365
  • Utilized SNOW(ServiceNow RMM) for ticketing
  • Utilized VMware Horizon Client as my VDI
  • Assisted doctors, nurses, and other staff in day to day help desk issues to get them back to work in a prompt, and timely manner to continue patient care
  • A first call resolution of 98% without escalation
  • Enrolled users in MDM, RSA for VPN, Microsoft Authentication for OOTW when remote
Jun 2019 - Present

Field Specialist

Emtec Inc.

Jacksonville, FL, US

  • Installed over 1,000 workstations for the city of Jacksonville
  • Instrumental in Data migration for user profiles during a W7-10 migration
  • User profile configuration, joining to domain, proficient with ADUC
  • Utilized Citrix to configure user profiles, and add to AD
  • Utilized Deep Freeze for public PCs which reduced malware attacks by 15%
  • Avecto DefendPoint eliminating unnecessary privileges, elevating rights to windows without hindering productivity
Dec 2018 - Jun 2019

Systems Maintenance Analyst

Gwanda
  • Sole point of contact whom provided remote and deskside support for over 1,000 end users and 52 servers
  • Averaged over 400 desktop support tickets per month with a ticket resolution rate over 90%
  • Resolved desktop issues and service requests, and software installs remotely using tools such as
  • SCCM, Remote Desktop Connection, LogMeIn, VPN, ConnectWise Control
  • Troubleshooting of network connectivity, printers, devices
  • Built virtual machines Kali Linux KVM using Virtual Box
Aug 2017 - Aug 2018

Alarm Technician

Village Key And Alarm, Inc.

I serviced residential and commercial clients here in St. John's County. I was more of an apprentice/helper for my time with VKA. I actually more so hit the ground running. One of my first service calls was a project that took myself and another coworker about a month to complete. I ran all of the fire wire, installed all of the annunciators, horn strobes.

Nov 2016 - Apr 2017

0331 Machine Gunner

United States Marine Corps

Washington, DC, US

I was an 0331 Machine Gunner in the Marines. I've trained Marines on the tactical employment of machine guns ranging from the M249 light machine gun, to the MK19 40mm automatic machine gun. I've trained Romanian, Bulgarian, and Serbian NATO forces while on deployment in Romania, and Bulgaria. I was responsible for the integrity of our weapons, as well as.

Oct 2013 - May 2016
Team & coworkers

Colleagues at Mayo Clinic

Other employees you can reach at mayoclinic.org. View company contacts for 10 employees →

JS Jennee Schabatka Jennee Schabatka Colleague at Mayo Clinic Scottsdale, Arizona, United States, United States View → MK Michele Kraushaar Michele Kraushaar Colleague at Mayo Clinic Glenville, Minnesota, United States, United States View → RS Rachel Scheel Rachel Scheel Colleague at Mayo Clinic United States, United States View → DS Drew Sanders Drew Sanders Colleague at Mayo Clinic St Charles, Illinois, United States, United States View → GH Georgiana Halterman (Younger) Georgiana Halterman (Younger) Colleague at Mayo Clinic Scottsdale, Arizona, United States, United States View → TP Tashi Pokhrel Tashi Pokhrel Colleague at Mayo Clinic Rochester-Austin, Minnesota Area, United States View → SS Sarah Schuenke Sarah Schuenke Colleague at Mayo Clinic Rochester, Minnesota, United States, United States View → HB Henrique Borges Da Silva Henrique Borges Da Silva Colleague at Mayo Clinic Scottsdale, Arizona, United States, United States View → EE Erin Enos Erin Enos Colleague at Mayo Clinic Phoenix, Arizona, United States, United States View → BM Beth Montonye Beth Montonye Colleague at Mayo Clinic Rochester, Minnesota, United States, United States View →
1 education record

Mat Dunn education

  • Pedro Menendez High School
    Pedro Menendez High School
FAQ

Frequently asked questions about Mat Dunn

Quick answers generated from the profile data available on this page.

What company does Mat Dunn work for?

Mat Dunn works for Mayo Clinic.

What is Mat Dunn's role at Mayo Clinic?

Mat Dunn is listed as O365 Help Desk Technician at Mayo Clinic at Mayo Clinic.

Where is Mat Dunn based?

Mat Dunn is based in Jacksonville, Florida, United States while working with Mayo Clinic.

What companies has Mat Dunn worked for?

Mat Dunn has worked for Mayo Clinic, Emtec Inc., Gwanda, Village Key And Alarm, Inc., and United States Marine Corps.

Who are Mat Dunn's colleagues at Mayo Clinic?

Mat Dunn's colleagues at Mayo Clinic include Jennee Schabatka, Michele Kraushaar, Rachel Scheel, Drew Sanders, and Georgiana Halterman (Younger).

How can I contact Mat Dunn?

You can use AeroLeads to view verified contact signals for Mat Dunn at Mayo Clinic, including work email, phone, and LinkedIn data when available.

What schools did Mat Dunn attend?

Mat Dunn studied at Pedro Menendez High School.

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