With over six years of progressive experience in the hospitality industry, I'm currently leading as the General Manager at INDULGE BAR. My core competencies lie in operational oversight, business development, and practical problem-solving, ensuring our guests receive impeccable service that aligns with our mission. At INDULGE BAR, I'm committed to fostering an environment that values innovation, guest satisfaction, and industry excellence.In my tenure, I've spearheaded the opening of a new location, from market research to the creation of training materials and promotional campaigns. I've effectively trained and led a team to uphold the highest standards of service, addressing challenges head-on and ensuring a memorable experience for our guests. My creative leadership in mixology and business strategies has significantly contributed to our establishment's success.
More Capital Ltd.
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Director Of OperationsMore Capital Ltd.Canada
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General ManagerIndulge Bar Nov 2020 - PresentToronto, Ontario, CanadaOperational oversight planning. Opening and setting up a new location, ordering equipment, conducting market research, and creating menus and promotional materials. Training supervisors and team members to ensure compliance with licensing and industry standards. Taking action to correct problems, resolve complaints and ensure guests are satisfied
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Head BartenderIndulge Bar Jan 2019 - Nov 2020Toronto, Ontario, CanadaLed a team of bartenders and shift supervisors, created innovative cocktail menus, and managed inventory. Ensured adherence to health and safety protocols
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Location ManagerIndulge Desserts Sep 2018 - Jan 2019Toronto, Ontario, CanadaOpening and setting up a new location, ordering equipment, conducting market surveys, menu creation and promotional materials. Training team members to ensure compliance with licensing and industry standards. Creating training manuals, Taking action to correct problems, resolving complaints -
Chief Innovation Officer & FounderTechad - Communication Service Consulting & It Management Aug 2013 - Aug 2018Toronto, Ontario, CanadaCommunication consulting, including rate optimization, package overhaul and account leveraging
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Supervisor & TrainerCarole'S Cheesecake Cafe Jun 2015 - Feb 2018Supervised and trained a team of staff, managed inventory, and developed promotional strategies to enhance customer experience and sales. Led training programs for supervisors and team members, ensuring compliance with industry standards and licensing requirements. Developed training programs and trained other trainers. -
Host & WaiterCarole'S Cheesecake Cafe Aug 2014 - Jun 2015Toronto, Ontario, CanadaGreeted guests and helped them to their tables. Take orders, serve and check on patrons to ensure they are enjoying their time with us.
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InternFlip Publicity & Promotions Inc. Jul 2013 - Aug 2014Bathurst And BloorResponsible for Organizational duties, Data entry & IT Support
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Contractor'S AssistantSherba House Renovations Jul 2012 - Aug 2013Assisted with renovations customer service around the clients property
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CounselorAdventure Valley Jul 2010 - Aug 2011Day camp counselor responsible for 12 children ages 4-6 as well as adressing parental concerns.
Mat Howard Education Details
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Communication And Media Studies -
Toronto Prep
Frequently Asked Questions about Mat Howard
What company does Mat Howard work for?
Mat Howard works for More Capital Ltd.
What is Mat Howard's role at the current company?
Mat Howard's current role is Director of Operations.
What schools did Mat Howard attend?
Mat Howard attended Ryerson University, University Of Waterloo, Toronto Prep.
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Mat Howard
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