•Responsible for order management, recurring customer set up, configuration changes, system licensing, database/finance project work and billing/auditing work.•Responsible for scheduling product delivers, installation, training and licensing as well as final invoice reviews.•Documents contracts with clients and other departments; and maintain and updates client records•Audits internal operations databases for consistency and prepares reports from databases•Recognizes, monitors, and resolves account, contract process, and/or licensing and financial discrepancies.•Route and monitor client contracts throughout the entire delivery, training and billing process; or researches and resolves licensing change requests and issues from identification to resolution

•Drive sourcing strategic initiatives to ensure optimal cost productivity, fulfillment, and obsolescence/life-cycle management by leveraging standardization and latest industry practices•Leading sourcing execution for assigned commodity(s) or suppliers, including full accountability for buy and meeting deflation targets. •Driving improvements in sourcing processes including escalations due to delivery/quality issues, invoicing/payables issues, and database management•Served as point person for GE globally regarding supplier setup and ensured that GE terms and conditions requirements are satisfied. Understood knowledge on payment terms, discounts, performance guarantees, risk and reward contained in the contract.•Responsible for forecasting and buying 1200 items representing $21 million in annual spend.•Manage and drove the purchase of parts for two key product launches. Provide updates and dispositions on action items in a daily meeting with upper management.•Give multiple presentations to all departments about implementation of a more efficient way to add new suppliers.

- Responsible for customer needs analysis, draft proposals, provide product demonstrations and presentations- Provide software and hardware solutions to solve customer document workflow issues- Continuously schedule fact finding appointments with decision makers and business leaders to develop qualified prospects