Mat Thompson Email & Phone Number

Phoenix, Desert- Mountain And West Coast

Same as TeleNav below.

Phoenix: Desert Mountain States / West Region

• Trained Sprint and Verizon representatives on positioning TeleNav Track for customers utilizing both smart phones and dedicated M2M vehicle and asset tracking devices. • Closed sales with carrier partners customer visits, and web based demonstrations. • Assisted representatives with long sales cycles by managing customer pilot programs.• Built long term relationships with carrier sales team across territory: Initially Arizona, New Mexico, Colorado, Utah and then Pacific Coast.• Evangelized and presented TelenavTrack web based tracking service at Sprint and Verizon sales events and seminars.• Collaborated with TeleNav and carrier partner support teams to resolve customer issues, ensuring a positive customer experience for TeleNav GPS Navigator, and TeleNav Track customers.

Phoenix, Arizona And New Mexico, Utah And Colorado.

• Assisted Texas based Channel Manager in presenting, deploying and supporting TeleNav Track in the South West. • Trained Sprint/Nextel representatives on positioning TeleNav Track for customers utilizing both Nextel push to talk phones and smartphones. • Assisted Sprint sales representatives and Solutions Consultants with deploying TeleNavTrack for their customers: installing and configuring the application on cellular handsets and smartphones, training customers on how to use the TeleNavTrack webportal to view employee locations in the field and run reports on timecard, speed, geofence and other functions. • Closed sales with carrier partners customer visits, and web based demonstrations. • Built close relationships with Sprint/Nextel sales teams and solutions consultants in the SouthWest

Maintained QA Lab Macintosh systems for Mac Office QA and Development teams. Custom configured Mac system hardware and OS installation as per QA team needs. Maintained and updated Windows Servers used by Mac BU QA and Infrastructure teams. Wrote Apple Scripts to automate configuation of QA Lab Mac OS System Preferences.Troubleshooting of hardware and software on QA Lab systems.

Managed Beta programs for the following applications: Compression: Cleaner 5.1 and 5.1.1 Mac and PC, Cleaner 6 Mac and Cleaner XL for PC.Compression and Live Streaming; Cleaner LiveCompositing/Effects: Combustion 2.1 for Mac and PC, Combustion 3 PCProvided feedback to Engineering and QA from NDA'd customers regarding features and potential bugs, triaged reported bugs for QA department, managed NDA agreements, beta mailing lists and websites, posted builds to protected FTP sites for distribution to NDA'd customers.

Managed Beta programs for the following applications: Video Compression: Cleaner 5 Mac and PCVideo Compression and Live Streaming; Cleaner Live DV Capture and Editing: Cinestream (formerly EditDV) 3.0 for mac and PCProvided feedback to Engineering and QA from NDA'd customers regarding features and potential bugs, triaged reported bugs for QA department, managed NDA agreements, beta mailing lists and websites, posted builds to protected FTP sites for distribution to NDA'd customers.Media 100 Software Division sold to Discreet in October, 2001, moved with the group to Discreet at that time.

Provided phone and email direct customer support for the following Radius and Digital Origin Products: Radius Precision Color Video Cards, Pressview Monitors and Calibrators.Radius Video Vision Studio Motion JPEG Video Capture Card for Macintosh and associated products: Radius Studio Array and Radius Edit Capture and Editing Software. In 1997 Radius became Digital Origin. At Digital Origin I became the senior tech support representative and provided support for the following products: PhotoDV plugin for Adobe Photoshop Mac and PCMotoDV capture software Mac and PCMotoDV Studio (MotoDV capture integrated with Adobe Premiere) for PCEdit DV (formerly Radius Edit) Capture and Editing software Mac and PCTrained support staff in Mountain View CA and Sykes in Edinburgh Scotland.Digital Origin was acquired by Media 100 in the spring of 1999. I was promoted to the Beta Site Coordinator position in January of 2001.