•Supervise and lead a team of Security Engineers in Africa•Provide pre-sales technical support to Check Point Territory Managers, Check Point Resellers and Check Point Customers in order to influence sales in the region•Conduct technical meetings with customers and resellers to highlight our products and solutions•Work closely with strategic customers and partners•Conduct technical Proof of Concepts (PoCs) and competitive reviews•Hold on-going education sessions with our Partners•Perform limited post-sales support•Be a mentor for Security Engineers and have a direct involvement in their career paths at Check Point•Reporting to the Security Engineering EMEA VP

Led an international support team, managing critical business casesand collaborating with R&D and QA to support top global companies.Rapidly progressed from entry-level to Escalation Engineer to TL.Developed and delivered professional courses globally.Drove key projects and process improvements, enhancing supportefficiency in the entire organization.