Planning and organising tours around certain area and interest.Introducing tourists to the popular attractions.Providing the proper information of the visited placed.Making the information interesting and entertaining for the visitor

Deliver excellent customer service, at all times.Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.Provide reports, as required, for housekeepers and management.Be involved and contribute at team meetings.Carry out instructions given by the management team and head office.