-Overseas communicationAct as a link between departments, management & suppliers for all supportive related information.Respond to internal and external requests for all products & services related information in a timely and professional manner to ensure that all requests/tasks are processed to be achieved in its optimum time frame.Assist with the trace of the requested information where the problems specifically related to technicality or scientifically or financially feedback to… Show more -Overseas communicationAct as a link between departments, management & suppliers for all supportive related information.Respond to internal and external requests for all products & services related information in a timely and professional manner to ensure that all requests/tasks are processed to be achieved in its optimum time frame.Assist with the trace of the requested information where the problems specifically related to technicality or scientifically or financially feedback to support the prompt resolution of the open files/requests/tasks.Regular supplier visits/meetings to strengthen long term relationship and preparing visit schedule, meeting agenda & wrapping up meeting minutes.Identify/Develop new suppliers for new products, prices, means of shipment, payment facilities and orient the relevant teams on the details for any future purchases.-LogisticsProvide professional, logistics advice, guidance, and support on all areas of procurement including the order processing, import procedures, and any other relevant legislation and regulations according to commodity.Excellent knowledge of Payment terms, Inco terms & special cargo handling/storage/deliveries.-RegulatoryAwareness of the ministry of health regulations & procedures in accordance with the customs authority import control (approval/permit)Ability to evaluates & negotiates the terms and conditions of international agreements for Sole Agency or Distribution. Show less

-Import operationIssuing quoations & invoices to customers.Giving clear precise shipping instructions to shipper.Preparing required paperwork for clearance by consignee.Follow-up routing orders, Updating shipment and shipping Documents status. Handling Dangerous Goods shipments.Monitoring & Tracking shipments, full pre-alerts in order to provide fast delivery & smooth customs clearance for Door To Door service.-Key AccountsSupervision for all method of transportation… Show more -Import operationIssuing quoations & invoices to customers.Giving clear precise shipping instructions to shipper.Preparing required paperwork for clearance by consignee.Follow-up routing orders, Updating shipment and shipping Documents status. Handling Dangerous Goods shipments.Monitoring & Tracking shipments, full pre-alerts in order to provide fast delivery & smooth customs clearance for Door To Door service.-Key AccountsSupervision for all method of transportation & Filing all shipments of important customers & agents.System:: Data Entry, Daily Updates & Billing.-Logisticsin-charge of the company membership in all international networks, alliances & associations, providing professional solutions for any clearance or shipping inquiries to/from Egypt and searching new shipping agents for new cooperation opportunities in Egypt. Show less

-Customer Service AgentGood telephone behaviour & communication skills, giving clear and concise information in answering customers inquiries either for deliveries or pick-ups. Listening to customers problems and recording complaints. Excellent Problem Solving skills.-Import AgentUpdating customers with shipments being HELD in Customs status & requirements for clearance, knowledge of clearance basic steps and information, Organizing telephone calls flow, Commitment to "Agreed Call… Show more -Customer Service AgentGood telephone behaviour & communication skills, giving clear and concise information in answering customers inquiries either for deliveries or pick-ups. Listening to customers problems and recording complaints. Excellent Problem Solving skills.-Import AgentUpdating customers with shipments being HELD in Customs status & requirements for clearance, knowledge of clearance basic steps and information, Organizing telephone calls flow, Commitment to "Agreed Call Back" in a proper time manner, Shipments Progress Reports, Excellent People Management and leadership skills. Excellent Planning and Organizational skills.System Data Entry, Working under stress. Show less

-WarehouseSupervision on containers loading & off-loading, Inspection of goods and packaging conditions, Cargo Manifest.-Head officeSystem data entry, Vessel Booking, Coordination between warehouse and exporters/customers, Faxing customers & liners.

Receptionist